Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
33
33
years of professional experience
Work History
Purchasing Buyer
ERL Inc
New Albany
09.2023 - 03.2025
Obtained information about customer needs and preferences by conferring with sales or production personnel.
Stayed abreast of market trends and anticipated consumer needs and purchasing habits.
Verified invoices against purchase orders before submitting them for payment processing.
Negotiated with selected suppliers to obtain lowest unit cost.
Assessed trends and inventory usage to provide maximum product coverage for different time frames.
Evaluated quotations received from prospective suppliers to award purchase orders.
Liaised with accounting and vendors to minimize and clear up invoice discrepancies.
Worked with suppliers to expedite open purchase orders and shipments in-transit.
Examined, selected and purchased merchandise consistent with specification requirements.
Requested pricing quotes from suppliers to determine best source of supply.
Monitored inventory levels of purchased items in order to maintain appropriate stock levels.
Researched sources of supply and services to maintain flexibility, high quality and competitive pricing.
Utilized ERP systems for purchase order processing, tracking, and inventory management.
Researched competitors and sourced new vendors.
Performed regular price comparisons between vendors in order to maximize cost savings.
Collaborated with quality assurance teams to ensure products met company and industry standards.
Negotiated product prices, discounts and shipping incentives with vendors.
Maintained supplier relationships to improve lead time, cost and quality.
Tracked product and supply inventories and reported findings to supervisors.
Presented new merchandise ideas and campaigns to company executives and sales managers.
Investigated shortages or discrepancies in received shipments.
Implemented strong product marketing strategies by collaborating with sales teams.
Maintained records of purchases, pricing, and other important data in ERP system.
Participated in continuous improvement initiatives to streamline purchasing processes and reduce costs.
Resolved discrepancies in invoices and deliveries, ensuring accuracy in billing and inventory.
Managed inventory and supplies to ensure materials were available when needed.
Operations Manager
Aldez
Georgetown
01.2020 - 10.2022
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Formed and sustained strategic relationships with clients.
Prepared staff work schedules and assigned team members to specific duties.
Identified areas of deficiency and performed root-cause analysis to solve problems.
Oversaw payroll activities.
Addressed customer concerns with suitable solutions.
Improved productivity initiatives, and scheduling appointments.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Implemented successful business strategies to increase revenue and target new markets.
Planned delivery routing, team workflows, and promotional initiatives.
Monitored and improved efficiency of processes, team performance, and customer service.
Managed scheduling, training and inventory control.
Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Developed key performance indicators to measure effectiveness of operational processes.
Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Assessed employee development needs and provided feedback on their progress towards meeting goals.
Developed and implemented operational procedures to ensure quality standards are met.
Analyzed data from daily reports to identify trends in production performance metrics.
Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
Measured and reviewed performance via KPIs and metrics.
Maintained accurate inventory records to track stock levels and minimize costs.
Created detailed reports on the performance of individual departments within operations.
Guided employees on understanding and meeting changing customer needs and expectations.
Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
Negotiated contracts with vendors and service providers, securing favorable terms.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Collaborated with management team on long-term strategic planning initiatives for the organization.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Presented performance and productivity reports to supervisors.
Collaborated with team leaders on quality audits.
Produced SOPs to document workplace procedures and optimize productivity through standardization.
Responded to information requests from superiors, providing specific documentation.
Motivated and evaluated personnel for performance improvement and goal achievement.
Enforced federal, state, local and company rules for safety and operations.
Improved morale and management communication by creating employee recognition and rewards practices.
Built strong operational teams to meet process and production demands.
Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Delivered positive customer experiences by implementing effective quality assurance practices.
Delegated work to staff, setting priorities and goals.
Analyzed and controlled materials, supplies and equipment operational expenses.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked effectively in team environments to make the workplace more productive.
Exceeded customer satisfaction by finding creative solutions to problems.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Completed day-to-day duties accurately and efficiently.
Managed household errands and other essential duties.
Operated equipment and machinery according to safety guidelines.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Operated a variety of machinery and tools safely and efficiently.
Updated and maintained databases with current information.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Team Leader
Toyota Motor Manufacturing Kentucky
Georgetown
08.1992 - 04.2018
Fostered a culture of continuous improvement, encouraging innovation and efficiency.
Maintained open lines of communication with senior management, reporting team progress and challenges.
Maintained a positive work environment that promoted collaboration between team members.
Identified needs of customers promptly and efficiently.
Established clear team goals aligned with company objectives, tracking progress regularly.
Motivated team members through recognition programs and performance-based incentives.
Analyzed data from various sources to identify areas of improvement in the department's operations.
Managed conflict resolution within the team to maintain a positive work environment.
Collaborated with other departments to streamline processes and improve interdepartmental cooperation.
Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Implemented strategies to take advantage of new opportunities.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Assessed company operations for compliance with safety standards.
Completed daily quality assurance duties to provide feedback for improvements.
Created plans to propose solutions to problems related to efficiency, costs or profits.
Reviewed completed work to verify consistency, quality, and conformance.
Collaborated with other departments to ensure alignment of goals across teams.
Led a team of XX individuals in achieving quarterly sales targets, exceeding goals.
Set specific goals for projects to measure progress and evaluate end results.
Delegated daily tasks to team members to optimize group productivity.
Monitored daily workflow to ensure adherence to established policies and procedures.
Participated in regular meetings with senior leadership to provide updates on team progress.
Ensured compliance with legal and regulatory requirements in all team activities.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Allocated resources effectively to ensure project completion within deadlines and budget.
Assessed market trends and competitor strategies to inform team direction and focus.
Facilitated training sessions for new employees on company policies and procedures.
Facilitated team meetings to discuss targets, strategies, and address any issues.
Developed and monitored key performance indicators (KPIs) to assess team effectiveness.
Organized client meetings to provide project updates.
Championed the adoption of new technologies to improve team productivity and service delivery.
Coordinated daily operations, ensuring team adherence to company policies and procedures.
Oversaw training and development programs to enhance team skills and knowledge.
Coordinated team activities and delegated tasks to ensure efficient completion of projects.
Assigned projects and distributed tasks to team members as per area of expertise.
Ensured compliance with all safety regulations in the workplace.
Maintained positive working relationship with fellow staff and management.
Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
Analyzed key performance indicators to identify effective strategies.
Evaluated needs of departments and delegated tasks to optimize overall production.
Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
Implemented strategic plans to enhance team performance and productivity.
Oversaw quality control to identify inconsistencies and malfunctions.
Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
Developed strategies for problem solving and conflict resolution among team members.
Offered training and support to keep team members motivated and working toward objectives.
Established clear expectations for employees, providing guidance when needed.
Monitored team workload to prevent burnout and ensure equitable task distribution.
Monitored operations and reviewed records and metrics to understand company performance.
Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
Created training materials and conducted group trainings on new processes or procedures.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Operated a variety of machinery and tools safely and efficiently.
Updated and maintained databases with current information.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Maintained updated knowledge through continuing education and advanced training.
Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Managed household errands and other essential duties.
Worked with cross-functional teams to achieve goals.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.