Cherrine Ferguson
Bakersfield,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational expectations.
Overview
13
13
years of professional experience
Work History
ASSOCIATE DIRECTOR
United Education International
Bakersfield, CA
01.2020 - 12.2021
- Participated in staff meetings, working groups or task forces to implement strategic initiatives.
- Led and drove collaboration with internal teams and partners to meet expected timelines, budget and quality standards.
- Utilized reporting and visualization tools to support governance and team reporting needs.
- Innovated methods to create efficiencies, improving associate and customer experience.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited and trained new employees to meet job requirements.
- Facilitated knowledge-share opportunities to advance effectiveness of company model.
LEAD MEDICAL ASSISTANT INSTRUCTOR
United Education International
Bakersfield, CA
01.2016 - 01.2020
- Provide leadership for the development of curriculum and the creation of daily programming for a top for-profit international career college
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed daily operations by delivering laboratory instruction, curriculum implementation, student advisement and continuous improvement of industry best practices.
- Helped students develop technical and soft skills necessary for successful medical assistant work.
- Collaborate with colleagues to focus on enhancing the social and emotional intelligence of students enrolled in the medical assisting program
- Maintained student engagement and program retention by offering quality education and support for unique needs.
- Recipient, Instructor of the Year (2019), Recipient – Recognized for exceptional motivational skills and dedication to student success (Student Attrition Rate: 97.8% and Attendance Rate: 97.9%)
MEDICAL ASSISTANT INSTRUCTOR
High Desert Medical College
Bakersfield, CA
01.2013 - 01.2015
- Focused on the achievements and academic growth of undergraduate students
- Collaborated with colleagues to create lesson plans tied to academic goals and strategic priorities
- Followed all HIPAA compliance guidelines while actively reinforcing a curriculum with detailed learning outcomes
- Maintained academic records, monitored attendance, and utilized screening and assessment tools to evaluate the level of student learning
- Delivered education in line with governmental, accreditation and institutional policies and procedures.
- Achieved a 98% graduation rate
- Taught didactic and lab components of courses such as Anatomy and Physiology in line with standardized curriculum.
- Course Taught: Office Record Management, Word Processing, Patient Billing and Coding Concepts, ICD9, HCPCS, and Fundamentals of Office Accounting.
MEDICAL PROGRAM CHAIR
Kaplan College
Bakersfield, CA
01.2009 - 01.2012
- Communicated with students with compassion while keeping personal information private.
- Maintained communication and transparency with governing boards, department heads and education faculty.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Resolved various situations to cultivate strong student and faculty relationships.
- Collaborated with various departments to support and establish programs, lessons and student activities.
- Facilitated staff meetings to convey policy changes and hear employee input.
- Referred to student performance data to set educational goals and standards.
- Oversaw day-to-day work of classroom teachers, administrative staff and school personnel to expertly serve students' needs and meet district and state standards.
Education
Bachelor of Science - Behavioral Health Science
Grand Canyon University
Phoenix, AZ01.2020
Associate of Science - Nursing
Bakersfield Community College
Bakersfield, CA06.2016
Medical Assistant Certification - Medical Assistant
San Joaquin Valley College
Bakersfield, CA12.1996
Skills
- Schedule management
- Contract development and management
- Customer service
- Issue and conflict resolution
- Microsoft Office
- Supervision & leadership
- Staff Management
- Business administration
- Active Listening
- Written Communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Timeline
ASSOCIATE DIRECTOR
United Education International
01.2020 - 12.2021
LEAD MEDICAL ASSISTANT INSTRUCTOR
United Education International
01.2016 - 01.2020
MEDICAL ASSISTANT INSTRUCTOR
High Desert Medical College
01.2013 - 01.2015
MEDICAL PROGRAM CHAIR
Kaplan College
01.2009 - 01.2012
Bachelor of Science - Behavioral Health Science
Grand Canyon University
Associate of Science - Nursing
Bakersfield Community College
Medical Assistant Certification - Medical Assistant
San Joaquin Valley College
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