Cherrish King
Alexandria,VA
Summary
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Manager Business Services Inspection Service
United States Postal Inspection Service
08.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Increased market share with strategic business development efforts, expanding into untapped markets.
- Streamlined project delivery processes, significantly reducing time to market for new product launches.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
Inspection Service Program Specialist
United States Postal Inspection Service
09.2022 - 08.2024
- Company Overview: This is a federal job
- Salary: $116,187.00 USD Per Year
- Hours per week: 40
- Series: 0343 Management And Program Analysis
- Pay Plan: EA - Administrative Schedule (Excluded)
- Grade: 23
- Duties, Accomplishments and Related Skills: As a Program Specialist assigned to Dangerous Mail Investigations (DMI), I prepare monthly metrics reports to monitor our financial operations. I produce Administrative Measures report by pulling the financial data from Enterprise Data Warehouse and compiling the reports in a table format which included a year-to-date Financial Performance Report (FPR) and deliver information on Budget Performance Ratio to Plan. On a monthly basis, I provide detailed explanation of unplanned expenses to Budget Team by reviewing the monthly reconciliation report and identifying the financial lines that have the largest Year-to-Date variances for our Finance Number to identify key drivers of unplanned expenditures over plan variances; and where the actual expenses were less than the planned amount or not yet been expensed. The target goal is not to go over 4% or under 20% of our planned budget. This report helps us determine and identify unplanned expenditures so we can request additional resources and adjust as needed.
- As a current Contracting Officer Representative, I perform invoice reviews and certification activities to process the payment of goods and services received. I collaborate with Program Managers, Supply Management, and vendors to identify specific product description and deliverables needed to support the completion of various assignments. I investigate, identify, and procure needed equipment and supplies to ensure successful functioning of implemented projects. I research and provide necessary information when modifications to contracts are required. I monitor and track commitment balances to identify if additional requests for funding are needed to finish projects. As a result of my efforts, timelines for implementation and completion of the projects are established, the financial aspects are accounted for, and contract requirements are documented and supported.
- Additionally, I provide administrative support and procedural guidelines to Program Managers in requesting additional resources or equipment by submitting the required documentation such as Statement of Work, Non-Competitive Purchase requests, Capital Exception Request forms, Justification of Expenditures, Business Case, updating Finance Investment Navigator (FIN) project status. I performed and provided ongoing financial performance analysis to maintain and support the operating and capital budgets of all finance numbers associated with our programs. I conducted analysis (what information is needed to order DMI items) and presented data scorecards to leadership. I prepared, created, and delivered data visualization including presentation decks that are visually appealing and conveyed relevant data in a clear and concise manner to Inspector In Charge (INCs), Assistant Inspector In Charge (AICs), and Managers. I demonstrated solid working knowledge of data analytical tools such as Microsoft Excel, Microsoft Teams and collaborated with key internal partners and external stakeholders to produce multiple quantitative and qualitative analysis of data reports such as the deployment of DMI vehicles.
- Supervisor: Hunter Lenz (202-268-6772)
- Okay to contact this Supervisor: Contact me first
- Improved overall program effectiveness through comprehensive data analysis and evaluation of key performance indicators.
- Evaluated program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results.
- Worked alongside other professionals to outline and implement program plans and objectives.
- Developed, coordinated and administered DMI programs.
- Ensured compliance with relevant regulations throughout all stages of program implementation by closely monitoring adherence to established guidelines.
- Built strong relationships with external partners to secure resources and support necessary for program success.
- Established a robust system for tracking and reporting on key performance indicators, allowing for a data-driven approach to program enhancements.
- Developed and deepened productive community relationships to assist with defining requirements, executing plans and strengthening leadership.
- Facilitated cross-functional team collaborations, fostering an environment of continuous improvement and innovation.
- Established goals and created action plans to achieve goals.
- Designed and implemented monitoring and evaluation systems to track progress towards desired outcomes.
- Maintained regular communication between departments via email and phone calls to coordinate program logistics.
- Achieved successful outcomes for multiple projects through effective project management and collaboration with stakeholders.
- Planned and executed meetings to connect organizational representatives, community members and clients.
- Spearheaded the creation of detailed reports, showcasing program successes and areas for improvement to senior leadership.
Inspection Service Management Analyst
United State Postal Inspection Service
03.2021 - 09.2022
- Company Overview: This is a federal job
- Salary: $93,712.00 USD Per Year
- Hours per week: 40
- Series: 0343 Management And Program Analysis
- Pay Plan: EA - Administrative Schedule (Excluded)
- Grade: 21
- Duties, Accomplishments and Related Skills: As a Management Analyst for Administrative Services in Business Operations, I provided information, guidance, technical assistance and interpretation to management and field divisions on programs, policies and procedures. I provided information and guidance on applying and adequately using the government travel cards by engaging, responding to inquiries, presenting data, and providing advice, technical assistance, and interpretation to management and field divisions on programs, policies, and procedures to acquire a travel card. I created the first Insider Series presentation on Citibank Travel Card Program and its proper usage. I reviewed and monitored the maintenance of travel accounts for delinquencies and collected monies owed to the USPS. I have completed transfers of Citibank account hierarchies from one division to another. As a result, accountability in using the Travel Card was fully implemented and enforced.
- I developed comprehensive reports and recommendations in support of programs and projects. I conducted studies, special projects, surveys and research as well as participated in the development and implementation of policies, procedures, methods and systems. To support and justify the need to replace vehicles that are no longer reliable and safe to operate, I exchanged numerous communications with all the Postal Inspection Divisions and Supply Management to acquire an in-depth insight into the vehicle purchasing process. I compiled and analyzed the historical utilization data submitted by the Divisions to determine which vehicles met the criteria for excessing. I created a list of available vehicles from GSA to determine the average cost of a replacement vehicle. I performed budget data entry and anticipated cost variances such as delivery charges and price increases. As a result, the $5M funding was approved and the vehicles were purchased.
- I analyzed operations to determine effectiveness of existing program policies and systems. I supported and conducted special projects, surveys and detailed analyses of administrative and operational processes while I was a Management Analyst by participating in Compliance Review activities of various Postal Inspection Divisions. I examined 478 Smart Pay expense card purchases worth over $117K and 2,262 travel transactions. I analyzed individual purchase card transactions to determine if compliance with purchase card local buying policies and procedures are being followed. I verified that card holders are maintaining supporting documentation such as invoices and receipts. As a result, I identified discrepancies and weaknesses as well as opportunities to help maintain the integrity of our agency and ensure our internal processes support the achievement of our strategic goals and objectives.
- Supervisor: Nilza Mercado (202-268-2039)
- Okay to contact this Supervisor: Contact me first
Supervisor, Maintenance Operations
United States Postal Service
02.2020 - 03.2021
- Company Overview: This is a federal job
- Salary: $76,840.00 USD Per Year
- Hours per week: 40
- Series: 3501 Miscellaneous General Services and Support Work
- Pay Plan: EA - Administrative Schedule (Excluded)
- Grade: 17
- Duties, Accomplishments and Related Skills: I supervised electronic technicians, mechanics and custodians in support of maintenance operations and activities in Nashville P&DC and Music City Annex.
- I also supervised preventive and corrective maintenance activities related to mail processing equipment, buildings, and building systems.
- Determined the cause of failures to systems and equipment and made recommendations.
- I prepared maintenance schedules; prioritized and assigned work; ensured that work assignments are completed satisfactorily.
- I ensured compliance with established maintenance standards; safety regulations, and energy conservation practices.
- I coordinated available time for maintenance activities with the manager and supervisor responsible for the equipment or building.
- I ensured that maintenance employees are properly trained.
- I participated in local, area and national programs for testing, development, and evaluation of postal systems and equipment.
- Supervisor: Johnie Nichols (615-885-9147)
- Okay to contact this Supervisor: Contact me first
Attendance Control Officer (Detail)
United States Postal Service
02.2018 - 02.2020
- Company Overview: This is a federal job
- Salary: $77,718.00 USD Per Year
- Hours per week: 40
- Series: 0301 Miscellaneous Administration And Program
- Pay Plan: EA - Administrative Schedule (Excluded)
- Grade: 19
- Duties, Accomplishments and Related Skills: This is a time-limited appointment or temporary promotion
- As an Attendance Control Officer for the Nashville Plant, I enforced and managed employee availability and attendance control programs while ensuring compliance with national policies, guidelines and procedures. I identified vital opportunities and acted as an attendance control gatekeeper. I provided data on attendance, recommended actions and ensured attendance is being managed including addressing zero work hours and unscheduled absences. On a daily basis, I consulted with managers and supervisors responsible for managing employee leave. I ensured unscheduled absences are being recorded appropriately, reviewed timely and action is being taken. I also reviewed proposed corrective action request packet, ensured it is complete, supportable and in compliance with Postal handbooks and manuals.
- As an Attendance Control Officer for the Nashville Plant, I applied high degree of qualitative and quantitative analytical skills by reviewing, assessing and improving issues regarding unscheduled absences which involved comprehensive knowledge and analysis of Family Medical Leave Act, Labor laws, Contractual agreements and Request for Appropriate Actions. I established processes to address absences and implemented an action plan for Supervisors to follow. I wrote discipline on behalf of Labor Relations. I reviewed any request for actions and considered all factors that may affect the disciplinary process. Because Veterans preference-eligible employees, Postal Service supervisors and managers all have rights to present an appeal to the U.S. Merit Systems Protection Board, the statutes, regulations, and administrative procedures differ from actions covered under a negotiated grievance procedure for a member of a bargaining unit. I provided continuous coaching and guidance, especially to newly promoted supervisors so that they are equipped with general information when requesting appropriate actions. I also provided supervisors with resources needed to hold their employees accountable for their actions such as a copy of ELM regulation or Wounded Warrior Leave documentation. As a result, Supervisors and Managers have a better understanding of their roles and responsibilities in addressing attendance issues, on how to properly conduct investigative interviews, and what important information needs to be included in their request for appropriate actions. I made substantial contribution to the continued operation and growth of our team by ensuring the Supervisors are equipped and better informed on how to address unscheduled absences resulting in reduced sick leave abuse and increased productivity.
- Supervisor: Roger Crawford (615-885-9521)
- Okay to contact this Supervisor: Contact me first
Operations Support Specialist
United States Postal Service
09.2019 - 01.2020
- Company Overview: This is a federal job
- Salary: $71,168.00 USD Per Year
- Hours per week: 40
- Series: 0301 Miscellaneous Administration And Program
- Pay Plan: EA - Administrative Schedule (Excluded)
- Grade: 17
- Duties, Accomplishments and Related Skills: I conducted and participated in operational and statistical studies and surveys; determined requirements for new or modified facilities, equipment, and operational staffing; analyzed quality improvement and reliability performance data; prepared quality improvement test sampling plans and evaluated results.
- I monitored processes for compliance with quality and service standards; provided operations managers and staff with alternative process solutions in order to resolve quality and service problems; reviewed and evaluated individual operations to ensure compliance with established processing regulations and policies; communicated training programs to ensure quality standards are met.
- I updated computerized mail sort programs coordinating with distribution, delivery and address management personnel to determine sort program requirements; performed sort plan reviews with density studies and operational reviews; tested sort programs before releasing to Mail Processing.
- I identified equipment needed to sort and move the mail within operating plan guidelines; anticipated changes in operational flows and equipment requirements due to changes in mail flow and mail base; identified potential methods changes to increase efficiency; identified cost savings and/or work hour reductions in association with equipment; input and updated model data that describe the impacts of operational changes.
- I identified and defined staffing requirements as a result of operational changes; developed staffing schedules based on workload data; ensured staffing plans comply with national agreements related to job bidding, postings, withholding and excessing.
- I determined layout of workroom floor that maximizes safety and the efficiency of mail flow through the plant. Advised and consulted with stakeholders to determine the best plan and methods, coordinated implementation and quantified benefits of layout changes.
- I determined data collection needs and methods to efficiently run distribution operations; designed unique local data collection to supplement national data collection systems; analyzed and recommended changes to improve operations based on data collected.
- I coordinated the management of facility operating plans that meet internal and external customer requirements and expectations.
- I participated in the development and testing of software and applications to support the national database systems used for reporting on facility, operational and/or data collection programs and activities.
- I analyzed facility financial performance data and provided feedback to manager; provided analysis of cost factors in order to support operations in cost reductions or productivity improvements.
- Supervisor: Kevin Augustine (615-885-9521)
- Okay to contact this Supervisor: Contact me first
Supervisor, Customer Service
U.S. Postal Service
05.2014 - 09.2019
- Company Overview: This is a federal job
- Salary: $63,558.00 USD Per Year
- Hours per week: 40
- Series: 3501 Miscellaneous General Services and Support Work
- Pay Plan: EA - Administrative Schedule (Excluded)
- Grade: 17
- Duties, Accomplishments and Related Skills: As the Supervisor of Nashville City Collections, I promoted a culture that empowered employees to take ownership of their routes by setting expectations, creating awareness of goals, and enforcing accountability and daily communication of service and performance. To establish a culture of engaged employees, I discussed with them daily variances, equipment shortage, safety issues, and addressed any changes in operating plans. Because I had an open and continuous dialogue with my employees, there was a higher sense of trust, an environment where employees were part of the process, where their contributions to the organization were acknowledged and recognized. As a result, positive teamwork was evident in our day-to-day interactions, employees got along and accomplished their tasks efficiently, attendance was not a problem, and there was a sense of pride in our work. Our section was even featured in the Weekly Engagement Issue dated August 21, 2017.
- I conducted statistical operational studies and analyzed service standard performance, quality and performance data reliability; prepared and implemented quality improvement test sampling plans, using operational and performance data to determine requirements for new or modified facilities, equipment, and staffing; evaluated study results and provided operating managers with alternative process solutions to improve quality and service performance; monitored improvement action plans.
- I coordinated planning for and conducted inspections of delivery, parcel post, and collection, assembled necessary forms, historical data, and instructed carriers on providing necessary data.
- I participated in the development, review, and update of computerized sort programs with distribution specialists to ensure sort programs reflect updated delivery plans; oversaw preparation of documentation to implement service changes and communicated changes to affected delivery.
- I analyzed and evaluated the level of delivery and retail service provided and performed staffing performance analysis; made recommendations for service improvements and supported operations cost reductions and productivity improvements.
- I developed staffing schedules based on workload data, evaluated requests for overtime scheduling; identified and defined staffing requirements as a result of operational changes; and ensured staffing plans comply with national agreements related to job bidding posting, withholding and excess employee procedures.
- I conducted planning and data gathering for projects involving new routes, motorization studies and cost analysis; and provided operational information through periodic systems reports.
- I investigated and resolved, or certified payment within authorized limits, for tort claims filed against the Postal Service. Instructed postal supervisors in vehicle accident investigation techniques and procedures; reviewed and assessed the quality of investigations performed and provided guidance to individual investigators.
- I worked with customers and large mailers to coordinate schedules of mail shipments and provided delivery and retail operational information to respond to customer inquiries.
- Supervisor: Kerry McVey (615-255-8644)
- Okay to contact this Supervisor: Contact me first
Data Collection Technician
United States Postal Service
06.2011 - 05.2014
- Company Overview: This is a federal job
- Salary: $56,758.00 USD Per Year
- Hours per week: 40
- Series: 0301 Miscellaneous Administration And Program
- Pay Plan: PS - Excepted Service Positions
- Grade: 07
- Duties, Accomplishments and Related Skills: I collected, recorded, and analyzed statistical data under a number of national data collection systems. I operated computer equipment to enter data; recognized diagnostic messages and took appropriate actions; and performed data transfer functions through telecommunications systems.
- I reviewed input and output data to determine accuracy and compliance with national programs. Analyzed and edited data to detect and correct errors.
- I updated national data bases; maintained and updated records and files.
- I participated in data collection activities in support of special studies or national programs.
- I reviewed and interpreted reference manuals and other written materials.
- Supervisor: James Corkern (615-885-9129)
- Okay to contact this Supervisor: Contact me first
Maintenance Support Clerk
United States Postal Service
07.2003 - 06.2011
- Company Overview: This is a federal job
- Salary: $40,354.00 USD Per Year
- Hours per week: 40
- Series: 0303 Miscellaneous Clerk And Assistant
- Pay Plan: PS - Excepted Service Positions
- Grade: 06
- Duties, Accomplishments and Related Skills: I analyzed, developed and produced reports on maintenance operations, including equipment performance, failures, comparisons with national averages, trends, and needs of the maintenance operation.
- I developed and reviewed checklists; planned, reviewed, scheduled and coordinated new or revised instructions; established maintenance schedules with operations supervisors.
- I reviewed inventory to ensure that stock levels accurately reflect needs and recommends changes.
- I reviewed completed work orders for work hour and material use; compared information with estimated requirements and reviewed for accuracy and completeness; obtained information required to reconcile discrepancies, and made corrections.
- I assisted in identifying materials, skills, tools, and equipment to satisfy work requirements; scheduled and adjusted workload to match available resources; reviewed and entered work request data and completed documentation into data system.
- I received requests for maintenance work and prepared work order requirements; assessed urgency of request, and assigned a priority code. Notified appropriate maintenance employee when urgent requests are received.
- I entered and updated maintenance records on data systems; maintained files and records of mechanical, electrical and electronic drawings, publications required to support maintenance operations, correspondence, tool and parts documentation, computer software and system printouts.
- I performed general computer support, including file maintenance, back-up and system security; utilized software programs to produce reports; prepared correspondence, operated other office equipment; performed a variety of other tasks to support maintenance administration.
- I received, unloaded, inspected, stored and issued items against corresponding documents; reconciled differences in shipments with suppliers; performed periodic reviews of inventory levels and corrected records; kept inventory stock, storage and work areas clean and orderly; investigated inventory shortages and reconciled discrepancies; drove a vehicle to pick-up, deliver, or ship materials to and from supply houses and other postal facilities.
- I prepared and submitted requisitions to maintain required inventory levels; communicated with vendors to identify item cost, specifications, and availability; procured items in accordance with applicable policy and procedure.
- I trained other maintenance employees and participated in the formulation of annual budget estimates.
- I performed a variety of data collection and processing tasks in scheduling, planning, controlling, and reporting for maintenance operations; completed requisitions, stored and issued supplies, parts and tools; and analyzed maintenance operations and recommended and implemented changes or improvements.
- Supervisor: Johnnie Chapel (615-885-9129)
- Okay to contact this Supervisor: Contact me first
Mail Handler
United States Postal Service
12.1995 - 07.2003
- Company Overview: This is a federal job
- Salary: $38,822.00 USD Per Year
- Hours per week: 40
- Series: 2315 Clerk And Mail Handler
- Pay Plan: PS - Excepted Service Positions
- Grade: 04
- Duties, Accomplishments and Related Skills: I loaded, unloaded, and moved bulk mail and performed other duties incidental to the movement and processing of mail.
- I unloaded mail from trucks. Separated all mail received from trucks and conveyors for dispatch to other conveying units and separated and delivered mail for delivery to distribution areas.
- I placed empty sacks or pouches on racks, labeled them where prearranged or where racks are plainly marked, dumped mail from sacks, cut ties, faced letter mail, carried mail to distributors for processing, placed processed mail into sacks, removed filled sacks and pouches from racks and closed and locked sacks and pouches. Picked up sacks, pouches, and outside pieces, separated outgoing bulk mails for dispatch and loaded mail onto trucks.
- I handled and sacked empty equipment; inspected empty equipment for mail and restrung sacks. I operated electric fork lifts; rewrapped damaged parcels; weighed incoming sacks.
- I moved empty equipment utilized in transporting mail to storage or staging area.
- I performed routine safety inspection of vehicular equipment utilized; identified and reported deficiencies for correction.
- I separated and sorted all classes of mail. I culled, faced, and canceled mail.
- I loaded, unloaded, and moved bulk mail.
- I emptied mail from mail containers (bags, hampers, etc.) and loaded mail into mail containers.
- I performed other duties incidental to the moving and processing of mail and related mail handling equipment.
- I performed other miscellaneous duties as assigned. I exercised normal protective care for equipment and materials used.
- I exercised normal regard for safety of self and others. I operated equipment assigned to the jurisdiction of the Mail Handler Craft.
- Supervisor: Tony Love (615-885-9129)
- Okay to contact this Supervisor: Contact me first
Education
Bachelor's degree - Bachelor of Science in Business Management
Western Governors University
Murray, UT01.2022
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Strategic planning
- Operations management
- Project management
- Cross-functional teamwork
- Project planning
- Performance management
- Staff development
- Policy implementation
- Schedule preparation
- Performance evaluations
- Business administration
- Expectation setting
- Contract management
- Clear communication
- Employee onboarding
- Coaching and mentoring
- Work prioritization
- Policy and procedure development
- Data analysis
- Change management
- Trend analysis
- Resource allocation
- Networking strategies
- Teamwork and collaboration
- Adaptability and flexibility
- Positive attitude
- Attention to detail
- Multitasking
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Team development
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Collaborated with team of [Number] in the development of [Project name].
- Supervised team of [Number] staff members.
- Documented and resolved [Issue] which led to [Results].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] through effectively helping with [Task].
- Achieved [Result] by introducing [Software] for [Type] tasks.
Certification
- FY24 Political Activity and The Hatch Act - completed 6/11/24
- Fleet Card Program Training for Site Managers - completed 6/6/24
- Nonbargaining Selection Methods - completed 4/24/24
- FY24 Cybersafe Fundamentals for Non-Bargaining Employees - completed 4/24/24
- FY24 No FEAR Act - completed 4/5/24
- CyberSafe Teleworking Working Remotely - completed 3/18/24
Language Skills
Language Spoken Written Read
Tagalog Advanced Advanced Advanced
Timeline
Manager Business Services Inspection Service
United States Postal Inspection Service
08.2024 - Current
Inspection Service Program Specialist
United States Postal Inspection Service
09.2022 - 08.2024
Inspection Service Management Analyst
United State Postal Inspection Service
03.2021 - 09.2022
Supervisor, Maintenance Operations
United States Postal Service
02.2020 - 03.2021
Operations Support Specialist
United States Postal Service
09.2019 - 01.2020
Attendance Control Officer (Detail)
United States Postal Service
02.2018 - 02.2020
Supervisor, Customer Service
U.S. Postal Service
05.2014 - 09.2019
Data Collection Technician
United States Postal Service
06.2011 - 05.2014
Maintenance Support Clerk
United States Postal Service
07.2003 - 06.2011
Mail Handler
United States Postal Service
12.1995 - 07.2003
Bachelor's degree - Bachelor of Science in Business Management
Western Governors University
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