CherRonda Edwards
Ripley,TN
Summary
Driven Transportation Coordinator with a proven track record at Delta Hra, enhancing operational efficiency and reducing accident rates by implementing strategic safety initiatives. Skilled in transportation planning and schedule management, adept at fostering strong partner relationships and optimizing logistical operations. Excelled in emergency response and team leadership, achieving significant cost reductions and performance improvements.
Overview
16
16
years of professional experience
Work History
Transportation Coordinator
Delta Hra
09.2012 - Current
- Coordinated driver dispatch to accomplish daily requirements.
- Implemented safety initiatives that significantly reduced accident rates within the fleet of vehicles over time.
- Optimized vehicle utilization through strategic scheduling and efficient load planning methodologies.
- Built and maintained strong partner relationships for smooth, cost-effective logistics.
- Met safety and regulatory standards for full operational compliance.
- Developed strategies to reduce transportation costs and increase operational performance.
- Provided ongoing training for transportation staff to enhance skills, knowledge, and overall performance within the department.
- Negotiated contracts with carriers to secure optimized rates.
- Provided timely transportation of diverse clients to healthcare facilities.
- Analyzed performance metrics to identify areas needing improvement in the transportation process, implementing targeted solutions accordingly.
- Participated in industry conferences and professional associations enriching knowledge of transportation trends and staying informed about the latest advancements in logistics management.
- Enhanced communication between drivers, dispatchers, and customers by implementing a centralized information system.
- Coordinated schedules and communicated changes to customers.
- Worked with service providers to resolve issues and correct delays.
- Worked closely with personnel, customers, and contractors to resolve problems.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
- Resolved customer issues related to shipments efficiently while maintaining high levels of satisfaction throughout the resolution process.
- Improved transportation efficiency by streamlining route planning and coordinating schedules.
- Analyzed transportation data to identify improvement opportunities.
Case Manager
Workforce Essentials
03.2008 - 01.2012
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
Education
Associate of Science - EMT
Tcat
Ripley, TN05.2022
Associate of Applied Science - Criminal Justice
Dyersburg State Community College
Dyersburg, TN05.2008
High School Diploma -
Whitney M Young
Simpsonville, KY07.1997
Skills
- Transportation Scheduling
- Driver supervision
- Emergency Response
- Routing plans
- Policy Enforcement
- Dispatching Coordination
- Problem-Solving
- Case Management
- Case Documentation
- Relationship Building
- Decision-Making
- Conflict Resolution
- Positive Attitude
- Community Resources
- Strategic Planning
- Project Coordination
- Program Leadership
- Stakeholder Communications
- Community Outreach
Timeline
Transportation Coordinator
Delta Hra
09.2012 - Current
Case Manager
Workforce Essentials
03.2008 - 01.2012
Associate of Science - EMT
Tcat
Associate of Applied Science - Criminal Justice
Dyersburg State Community College
High School Diploma -
Whitney M Young
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