Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cherry Gary

Atlanta,GA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Line Lead

CKS Packaging
Atlanta, GA
07.2022 - Current
  • Provided guidance to team members on safety protocols and quality standards.
  • Led and influenced team members through actions and expectations to meet improvement goals.
  • Directed workflow, monitored progress, and ensured deadlines were met.
  • Produced quality products by palletizing, packaging and assembling finished items.
  • Ensured all production processes complied with company policies and procedures.
  • Understood and followed oral and written directions.

Assistant Store Manager

Dollar General Store
Atlanta, GA
08.2020 - 04.2022
  • Reviewed inventory and sales records to prepare reports for management and budget departments.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Delegated work to staff, setting priorities and goals.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Oversaw aspects of maintenance, inventory, and daily activity management.

Cashier

Citi Trends
Atlanta, GA
02.2020 - 06.2020
  • Collected payments and provided accurate change.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Processed customer payments quickly and returned exact change and receipts.
  • Counted and balanced cashier drawers.
  • Scanned items and checked pricing on cash register for accuracy.
  • Followed company security procedures for handling large sums of money.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Maintained work area and kept cash drawer organized.
  • Ensured compliance with all safety regulations within the store environment.
  • Greeted customers promptly and responded to questions.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Helped with purchases and signed customers up for rewards program.
  • Answered customers' questions and provided information on store procedures or policies.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Worked closely with front-end staff to assist customers.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions, and offered product advice.

Education

GED -

C. L Harper High
Atlanta, GA
05-1994

Skills

  • Safety Processes and Regulations
  • Line Monitoring
  • Manufacturing Processes
  • Production Logging
  • Standard Operating Procedures
  • Labor Relations
  • Operational Excellence
  • Worksite Safety

Timeline

Line Lead

CKS Packaging
07.2022 - Current

Assistant Store Manager

Dollar General Store
08.2020 - 04.2022

Cashier

Citi Trends
02.2020 - 06.2020

GED -

C. L Harper High

Similar Profiles

CREATE PROFILE
Cherry Gary