Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cherry Henderson

San Antonio

Summary

Dynamic Staffing Coordinator with a proven track record at Normandy Terrace Healthcare, excelling in new hire onboarding and staff scheduling. Recognized for enhancing employee retention through effective relationship building and streamlined processes, significantly reducing turnover rates. Strong organizational skills and decision-making abilities drive successful workforce planning and client satisfaction.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Staffing Coordinator

Normandy Terrace Healthcare and Rehab
11.2021 - Current
  • Verified vacation and sick time hours to support accounting processes.
  • Developed and facilitated new-hire orientations.
  • Facilitated smooth employee transitions with comprehensive onboarding program.
  • Developed strong relationships with clients, leading to repeat business and long-term partnerships.
  • Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
  • Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
  • Worked closely with other departments within the organization to address workforce planning needs effectively.
  • Played an instrumental role in reducing employee turnover rates by identifying and addressing common pain points in the hiring process.
  • Collaborated with manager to determine department's short and long-term hiring needs.
  • Improved candidate experience by providing timely feedback and maintaining open lines of communication throughout the interview process.
  • Streamlined employee onboarding, ensuring smooth transition into company for new hires.
  • Coordinated with hiring managers to understand staffing needs, leading to more streamlined recruitment process.

Certified Nursing Assistant

Normandy Terrance Healthcare
05.2017 - Current
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

Certified Nursing Assistant

Kincare Assisted Living
01.2003 - 04.2021
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
  • Administered medication under supervision of nursing staff, contributing to effective treatment plans.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Certified Nursing Assistant

Brookedale Senior Living
02.2010 - 06.2017
  • Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
  • Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
  • Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
  • Coordinated with external healthcare providers, ensuring comprehensive care by sharing patient information and updates.
  • Maintained clean and safe environment, reducing risk of infections and promoting health.
  • Improved patient satisfaction with empathetic listening and addressing concerns promptly.
  • Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
  • Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Transported patients between rooms and appointments or testing locations.
  • Supported needs of 10+ residents under long-term care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

Education

Medication Aide - Pharmaceutical Medicine

Chosen Careers
San Antonio, TX
10-2025

CNA - HealthCare

Texas Careers
San Antonio, TX
09-2006

High School Diploma -

Sam Houston High School
San Antonio, TX
05-2003

Skills

  • Staff scheduling
  • New hire onboarding
  • Strong organization
  • Staff coordination
  • Schedule management
  • Employee relations
  • Scheduling expertise
  • Decision-making
  • Training and mentoring
  • Relationship building
  • Documentation and recordkeeping
  • Work complaint handling
  • New hire orientation
  • Procedure compliance

Certification

  • CNA - 2006
  • Medication Aide 2025

Timeline

Staffing Coordinator

Normandy Terrace Healthcare and Rehab
11.2021 - Current

Certified Nursing Assistant

Normandy Terrance Healthcare
05.2017 - Current

Certified Nursing Assistant

Brookedale Senior Living
02.2010 - 06.2017

Certified Nursing Assistant

Kincare Assisted Living
01.2003 - 04.2021

Medication Aide - Pharmaceutical Medicine

Chosen Careers

CNA - HealthCare

Texas Careers

High School Diploma -

Sam Houston High School

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