Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Affiliations
Work Preference
Timeline
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CHERRY KEDIA

CHERRY KEDIA

Danville,CA

Summary

Strategic and results-driven Senior Product Manager with experience in leading product development for enterprise communications platforms. Proven track record of building innovative communication channels, defining product vision, and driving cross-functional teams to deliver exceptional results. Skilled in stakeholder management, long-term planning, and data-driven decision-making to meet business objectives and exceed customer expectations.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sr Product Manager

WORKDAY INC
09.2021 - Current
  • Messaging International Expansion : Researched unique requirements of 50 countries. Led strategy development, secured stakeholder buy-in and collaborated with engineering for successful execution, enabling GA release to US, CA and UK.
  • Messaging SKU GA : Championed multi-million-dollar Messaging SKU from concept to GA. Led research,UI/UX design, and engineering to deliver SMS on Message Delivery Service (AWS backed new microservice). Oversaw 3 cross-functional teams, facilitated stakeholder communication, defined go- to-market strategy and scaled customers 20x (26 EA to 500+ GA).
  • Email Ingestion GA : Led Email Ingestion to GA for Workday Help & Learning applications. Oversaw cross-functional development & resolved blockers, ensuring on-time GA delivery.
  • Project NOR : Performed market & user research (trends, competition, pain points) to guide product roadmap & feature enhancements for entire Notifications framework on OMS.
  • Vendor Management : Established a strong partnership with Twilio, resulting in efficient issue resolution and accelerated feature adoption.
  • Product Roadmap : Partnered with sales & customer success to translate customer feedback & market demand into actionable product roadmap decisions.
  • Technical Writing : Developed comprehensive product documentation (user guides, release notes, training) for internal teams. Collaborated closely with documentation writers to ensure clarity and effectiveness in educating customers about product features and best practices.
  • Mentor : Mentored product managers to bolster team support for these products.
  • Increased product adoption by identifying customer needs & developing innovative product features.
  • Improved user experience by collaborating with design & development teams on UI/UX enhancements

Sr Software Developer

WORKDAY INC
03.2021 - 09.2021
    • Led SMS Messaging EA initiative : Pioneered SMS channel integration across Workday, gathering v1requirements, designing project's first phase, and demonstrating PoC to leadership. Directed a team of 9 through design, development, testing, deployment, delivering to Early Adopters.

Software Developer III

WORKDAY INC
10.2018 - 03.2021
  • Inbound Email : Championed the development and successful rollout of the Inbound Email feature, now available to all Workday customers. This feature streamlines email processing by differentiating between original and forwarded recipients. Additionally, led the creation of a user-friendly admin channel configuration workflow, ensuring accurate creation of OMS data records.
  • Notification Designer : Revamped outbound email notifications to offer customizable email templates, empowering customer administrators to tailor notifications to their preferences.
  • Alexa Skill for Workday : Prototyped an Alexa skill enabling users to submit expenses, request time-off, and set goals.
  • Process Improvement: Pioneered weekly on-call meetings aimed at addressing operational and customer issues.

Software Developer

LAB126 (Amazon Corporate LLC)
07.2017 - 10.2018
  • Designed and Delivered Seamless User Experience: Led the development of a new Alexa skill that integrates with Google Maps. Users can request traffic information and seamlessly send it to their phone for navigation.
  • Designed and built innovative experiences : Led the design and implementation of a novel Alexa concept (secret project).
  • API and Storage Solutions : Created APIs for internationalization (Intelligent Auto complete) and designed storage mechanisms for complex data (Flights storage).
  • Operational Excellence : Championed operational efficiency through load testing, game days, failure injection, and throttling mechanisms.
  • Global Product Launches : Supported the successful launch of Alexa traffic and flights feature in multiple new markets.

Software Developer

IMDb.com, Inc (Amazon)
03.2015 - 07.2017
  • Modernized Infrastructure & Platforms: Migrated data to cloud storage (DynamoDB, EFS, S3) for scalability (Mass Messaging Platform). Led successful database & server upgrades using AWS OpsWorks.
  • Enhanced User Experience: Owned Elasticsearch implementation for blazing-fast, filterable festival search (commended for optimization). Designed efficient admin tools (e.g., new page for tag management using React.js). Redesigned download logic using AWS SWF and S3 for improved efficiency.
  • Cross-functional Leadership: Led the development, QA & launch of Withoutabox-IMDb linkage with a remote team. Championed knowledge sharing through a developer forum.
  • Security Focus: Implemented CSRF protection for enhanced website security.

Dot Net Developer

SOCIOOFFICE Software Private Limited
06.2011 - 05.2012
  • Tech Leader : Led a team of 7 to launch Socio Table (reservation portal) & built key features for GrabMenu (restaurant portal) & Contract Management System (CMS).

Education

Master of Science - Computer and Information Science

Northeastern University
Boston, MA
12.2014

Bachelor of Engineering - Computer Science

S.G.B. Amravati University
India
04.2011

Skills

  • Strategic Planning & Product Roadmaps
  • Leadership & Team Management
  • Agile Methodologies
  • Cross-Functional Collaboration
  • Conflict Management
  • Data Analysis & Metrics Tracking
  • User Research & Validation
  • Communication & Presentation
  • Customer Focus & Satisfaction
  • Product Launches
  • Stakeholder Management
  • Tools: Miro, Jira, Confluence, Git, Portal SQL, Performance Portal
  • AWS Services: EC2, S3, SQS, DynamoDB, SWF, Elasticsearch, RDS, OpsWorks
  • Languages: Java, SQL, Xpresso, Scala
  • Software: RabbitMQ, Kafka, Apache Avro
  • Web Technologies: HTML, CSS, Reactjs, JQuery, AJAX

Certification

Communicate to Influence, Decker

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • Women in Tech

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Company Culture

Timeline

Sr Product Manager

WORKDAY INC
09.2021 - Current

Sr Software Developer

WORKDAY INC
03.2021 - 09.2021

Software Developer III

WORKDAY INC
10.2018 - 03.2021

Software Developer

LAB126 (Amazon Corporate LLC)
07.2017 - 10.2018

Software Developer

IMDb.com, Inc (Amazon)
03.2015 - 07.2017

Dot Net Developer

SOCIOOFFICE Software Private Limited
06.2011 - 05.2012

Master of Science - Computer and Information Science

Northeastern University

Bachelor of Engineering - Computer Science

S.G.B. Amravati University

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CHERRY KEDIA