Summary
Overview
Work History
Education
Skills
Timeline
Generic

CHERRY MALOTT

Kent,WA

Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Overview

17
17
years of professional experience

Work History

Inpatient Pharmacy Technician

Virginia Mason Hospital
02.2023 - Current
  • Supported the training of new pharmacy technicians to enhance team performance and improve workflow efficiency.
  • Upheld a high standard of cleanliness and organization in the pharmacy workspace by following established sanitation protocols and guidelines.
  • Verified safe and secure storage of medicines and hospital supplies to minimize loss and accidents.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Proven ability to learn quickly and adapt to new situations.

Pharmacy Technician

Genoa Healthcare
08.2017 - 02.2023
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Boosted customer retention through exceptional service, addressing concerns professionally and courteously, fostering trust between patients and pharmacy staff.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Managed opening and closing duties for pharmacy.
  • Resolved third-party billing, computer system and customer service issues.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Developed and maintained courteous and effective working relationships.

Pharmacy Technician

Safeway
07.2007 - 11.2020
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Counted, measured and compounded medications following standard procedures.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Entered and processed patients' prescriptions into internal system.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
  • Facilitated seamless transitions between shifts by thoroughly documenting all relevant information for coworkers during handoffs.
  • Resolved third-party billing, computer system and customer service issues.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.

Education

PHARMACY TECHNICIAN - PHARMACY TECHNICIAN

BRYMAN COLLEGE
Renton, WA
01.2006

Skills

  • Cash Register Operations
  • Continuing education
  • Relationship Building
  • Manual and automated medication dispensing
  • Prioritization and Organization
  • Data Entry
  • Certified Pharmacy Technician (CPhT)
  • Pyxis MedStation

Timeline

Inpatient Pharmacy Technician

Virginia Mason Hospital
02.2023 - Current

Pharmacy Technician

Genoa Healthcare
08.2017 - 02.2023

Pharmacy Technician

Safeway
07.2007 - 11.2020

PHARMACY TECHNICIAN - PHARMACY TECHNICIAN

BRYMAN COLLEGE
CHERRY MALOTT