Cherry Stone
214 N. Kalmia Ave Henrico,VA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
14
14
years of professional experience
Work History
Dispatcher
Woodfin
Richmond, VA
03.2015 - Current
- Received and dispatched calls for emergency services.
- Provided guidance and support to drivers when needed while they were out on the road.
- Resolved customer complaints professionally and efficiently.
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Maintained a high level of professionalism when dealing with difficult customers.
Certified Nursing Assistant
Tylers Retreat at Iron Bridge
Chester, VA
05.2012 - 08.2014
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Answered patient call lights promptly and responded to requests appropriately.
- Assisted patients in ambulation and transfers using proper body mechanics.
Certified Nursing Assistant
Stratford House Assistant Living
Danville, VA
02.2010 - 05.2012
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Educated patients on self-care techniques that would help them maintain their independence.
- Provided emotional support to family members during difficult times.
- Documented patient care services by charting in designated areas.
Education
Some College (No Degree) - EKG Technician
Community College Workforce Alliance
Richmond VA 04-2024
Certified Nursing Assistant -
Piedmont Community College
Roxboro, NC08-2003
High School Diploma -
Tunstall High School
Dry Fork, VA06-2002
Skills
- Organizational Skills
- Service Coordination
- Communication Skills
- Multitasking
- Adjusting routes
- Appointment Scheduling
- Adaptive team player
- Complaint Handling
- Conflict Resolution
- Customer Service
Timeline
Dispatcher
Woodfin
03.2015 - Current
Certified Nursing Assistant
Tylers Retreat at Iron Bridge
05.2012 - 08.2014
Certified Nursing Assistant
Stratford House Assistant Living
02.2010 - 05.2012
Some College (No Degree) - EKG Technician
Community College Workforce Alliance
Certified Nursing Assistant -
Piedmont Community College
High School Diploma -
Tunstall High School
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