Cherry Vitorino
Lakebay,WA
Summary
Professional with strong background in administrative roles and travel coordination, logistics, and customer service. Adept at managing schedules, booking accommodations, and handling travel documentation efficiently. Known for excellent teamwork and adaptability to changing needs. Skilled in communication, problem-solving, and maintaining high standards to deliver exceptional results.
Overview
11
11
years of professional experience
Work History
TRAVEL ASSISTANT
Veterans Affairs
09.2019 - Current
- Coordinated travel arrangements for veterans, ensuring compliance with policies and regulations. (estimated 100 per month)
- Managed logistics for veteran appointments, optimizing schedules to enhance service delivery.
- Developed and maintained relationships with transportation providers to secure reliable services.
- Streamlined travel documentation processes, improving accuracy and reducing processing time.
- Trained new staff on travel and reimbursement systems and protocols, fostering a knowledgeable team environment.
- Implemented new organizational systems that increased productivity and streamlined workflow within the team.
- Established trust with clientele by maintaining confidential information securely throughout the planning process.
- Delivered exceptional service with prompt issue resolution, ensuring positive customer experiences.
- Review/Process Reimbursement Travel Claims
- Assist with Timekeeping for Team
Office Manager
TRIDENT SEAFOODS, INC
03.2015 - 06.2017
- Streamlined office operations to enhance workflow efficiency and reduce administrative delays.
- Managed vendor/client relationships to secure quality supplies
- Developed and implemented office policies and procedures to improve compliance and operational consistency.
- Oversaw financial reporting processes, ensuring accuracy in budget tracking and expense management.
- Implemented inventory management systems to optimize stock levels and minimize waste across operations.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Completed bi-weekly payroll for 500+ employees.
Education
Associate of Arts - Design
Seattle Arts Institute of Seattle
Seattle, WA06-2020
Skills
MS Word: 50 words per min /Used word for creating letters Excel: Used to create various production spreadsheets and reports Used Formulas to modify existing reports
Language: Bilingual – English and Tagalog
Timeline
TRAVEL ASSISTANT
Veterans Affairs
09.2019 - Current
Office Manager
TRIDENT SEAFOODS, INC
03.2015 - 06.2017
Associate of Arts - Design
Seattle Arts Institute of Seattle