Cherry Ann Inton
Las Vegas,NV
Summary
Customer-focused professional with experience in hospitality, food service, and warehouse operations. Skilled in assisting customers, communicating effectively, working collaboratively, and maintaining efficiency in fast-paced environments. Bilingual in English and Tagalog. Eager to bring a strong service mindset, professionalism, and commitment to safety to United Airlines as a Flight Attendant.
Overview
11
11
years of professional experience
Work History
Warehouse Associate
Amazon Fulfillment Center
Las Vegas, NV
10.2024 - Current
- Picked customer orders using handheld scanners at Amazon Fulfillment Center
- Packed items for shipment following Amazon Fulfillment Center quality standards
- Stowed incoming inventory into designated warehouse locations
- Sorted packages across conveyor systems for outbound processing
- Scanned barcodes to verify inventory and shipment accuracy
- Followed Amazon Fulfillment Center safety rules during daily operations
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Communicated effectively with team members on matters related to work assignments.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Collaborated with team members to complete tasks efficiently and accurately.
Barista/Cashier
Starbucks
Las Vegas, NV
08.2020 - 08.2024
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Taking orders, making coffees, tea, serving pastries.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Barista Shift Lead
Kung Fu Tea
Las Vegas, NV
01.2020 - 07.2020
- Greeted guests with pleasant smile and superior customer service.
- Checked temperatures of freezers, refrigerators and heating equipment.
- Gave samples of popular coffee and tea blends to create sales opportunities.
- Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
- Trained new employees in operational procedures and modeled duties for front and back house positions.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Frontdesk
McHotel
Manila, Philippines
11.2015 - 08.2019
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Associate Degree - Hotel And Restaurant Services
Ilocos Norte College of Arts And Trades
Ilocos Norte, PhilippinesSkills
- Willingness to be trained, learn new things and be a team player
- Warm and friendly personality
- Ability to adapt quickly with regards to culture and religion
- Multitasking and Time Management Skills
- Teamwork and Collaboration
- Customer Service Excellence
- Ability to remain calm under pressure
- Attention to Detail
- Professionalism and Positive attitude
Timeline
Warehouse Associate
Amazon Fulfillment Center
10.2024 - Current
Barista/Cashier
Starbucks
08.2020 - 08.2024
Barista Shift Lead
Kung Fu Tea
01.2020 - 07.2020
Frontdesk
McHotel
11.2015 - 08.2019
Associate Degree - Hotel And Restaurant Services
Ilocos Norte College of Arts And Trades