Dedicated professional with strong customer service skills. Proven ability to maintain organization and ensure customer satisfaction in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Expo Runner
SARI SARI FILIPINO RESTAURANT
San Antonio
03.2026 - Current
Delivered food orders promptly to tables and customers.
Assisted kitchen staff with food preparation tasks.
Maintained cleanliness and organization in dining areas.
Communicated effectively with team members during busy shifts.
Handled customer requests and inquiries courteously.
Managed guest sign-in process by verifying tickets and providing directions as needed.
Delivered messages between vendors and event staff when necessary.
Maintained cleanliness of expo hallways, bathrooms, and common areas.
Greeted incoming guests, accepted payments, reviewed tickets, and directed to facility locations.
Assisted guests with determining seat location, escorting guests to assigned seating.
Housekeeping
HHS Environmental Services
San Antonio
02.2026 - Current
Cleaned residential spaces using appropriate cleaning supplies and tools.
Organized cleaning schedules to meet client needs and preferences.
Disinfected high-touch surfaces to ensure a safe environment for clients.
Kept track of inventory for cleaning supplies and equipment.
Followed safety protocols while handling cleaning chemicals and tools.
Provided excellent customer service during interactions with clients.
Maintained a professional appearance and attitude while on duty.
Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
Swept, mopped, vacuumed and polished floors of all types.
Sanitized doorknobs, light switches and other frequently touched surfaces.
Emptied wastebaskets and replaced liners.
Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests.
Transported trash bags to designated outdoor receptacles for disposal.
Maintained supplies such as paper towels, toilet tissue, soaps.
Polished metal fixtures in kitchen and bathroom areas.
Assisted customers in selecting appropriate cleaning products for specific tasks.
Operated industrial cleaning equipment safely in accordance with manufacturer's instructions.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Interacted pleasantly with clients and guests when performing daily duties.
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Maintained and organized cleaning supplies stock.
Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
Maintained clean floors throughout property by sweeping, scrubbing and waxing.
Restaurant Owner
Eat And Run Restaurant
Manila
01.2021 - 01.2024
Managed daily restaurant operations and staff scheduling.
Oversaw inventory management and supplier negotiations for cost efficiency.
Trained new employees on service standards and food safety protocols.
Implemented marketing strategies to increase local community engagement.
Coordinated special events and catering services for diverse clientele.
Ensured compliance with health regulations and safety guidelines consistently.
Fostered a positive team environment through open communication and support.
Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records .
Optimized profits by controlling food, beverage and labor costs.
Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
Maintained relationships with suppliers and distributors in order to secure best deals on orders placed .
Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
Established standards for quality control, customer service, health and safety regulations.
Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
Coordinated catering services when requested by customers .
Created promotions and special events to attract customers and boost sales.
Responded promptly to customer complaints or issues related to the restaurant's services or products.
Managed food preparation, guest interaction, quality control and customer relations.
Received and scheduled food and beverage deliveries, checking delivery contents to verify product quality and quantity.