Results-driven retail operations professional with extensive experience in fast-paced, high-performance environments. Proficient in managing business accounting functions, including transaction processing, cash and check handling, and point-of-sale operations. Skilled in product merchandising and experienced with Microsoft Excel, Word, and PowerPoint.
Exceptional interpersonal skills with a strong commitment to customer service and issue resolution. Adept at building and maintaining positive relationships with customers, colleagues, and cross-functional teams. Successfully manages a team of over 70 associates, fostering a collaborative and high-performing work environment.
Highly organized and dependable, with a demonstrated ability to manage multiple priorities while maintaining a positive, solutions-oriented approach. Passionate about mentoring and developing new team members, resulting in improved performance, efficiency, and customer satisfaction. Eager to contribute to mission-driven initiatives and assume increased responsibilities in support of organizational objectives.