Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cherrylin Griffin

Fountain,CO

Summary

Results-driven retail operations professional with extensive experience in fast-paced, high-performance environments. Proficient in managing business accounting functions, including transaction processing, cash and check handling, and point-of-sale operations. Skilled in product merchandising and experienced with Microsoft Excel, Word, and PowerPoint.

Exceptional interpersonal skills with a strong commitment to customer service and issue resolution. Adept at building and maintaining positive relationships with customers, colleagues, and cross-functional teams. Successfully manages a team of over 70 associates, fostering a collaborative and high-performing work environment.

Highly organized and dependable, with a demonstrated ability to manage multiple priorities while maintaining a positive, solutions-oriented approach. Passionate about mentoring and developing new team members, resulting in improved performance, efficiency, and customer satisfaction. Eager to contribute to mission-driven initiatives and assume increased responsibilities in support of organizational objectives.

Overview

13
13
years of professional experience

Work History

Team Leader

Walmart
03.2023 - Current
  • Oversees front-end operations to ensure efficient checkout, returns, and customer satisfaction.
  • Resolves escalated concerns, manages associates, and ensures adherence to company policies.
  • Trains team members, monitors performance, and supports a positive shopping experience.
  • Regularly facilitated team meetings to foster open communication, collaboration, and proactive problem-solving.
  • Manages incoming calls throughout the day, resolving customer issues efficiently and professionally.

REPLEN TA 1

Walmart
12.2021 - Current
  • Maintains product presentation through stocking, rotation, and display setup.
    Ensures accurate pricing and removes damaged or expired items.
    Provides customer support, resolves inquiries, and promotes merchandise

Personal Shopper

Walmart
09.2020 - 12.2021
  • Accurately selects and prepares online grocery orders.
    Manages substitutions, maintains organized staging, and delivers prompt, professional customer service during pickup.

Cashier

Walmart
05.2015 - 08.2020
  • Processes customer purchases quickly and accurately while providing friendly, professional service.
    Handles cash, credit, and digital payments, resolves basic customer inquiries, and maintains a clean, organized checkout area.
    Supports store operations by following company policies and ensuring a positive shopping experience.

Production Assembler

Allegion
04.2012 - 03.2015
  • Assembles mechanical and electronic components per specifications, ensuring quality and accuracy.
    Performs inspections, maintains a clean workspace, and supports production goals while following safety standards.

Education

Bachelor of Arts - Business Management And Leadership

Bellevue University
Bellevue, NE
01.2023

Bachelor of Arts - Business Management

Camiguin Polytechnic State College
Philippines
04.2011

Skills

  • Communication skills
  • Problem Solving and Critical Thinking
  • Leadership and teamwork
  • Project management and Time management
  • Adaptability and Flexibility
  • Emotional Intelligence
  • Attention to Detail
  • Analytical Skills
  • Document & Records Management
  • Customer Service

Languages

Tagalog
English
Visayan

Timeline

Team Leader

Walmart
03.2023 - Current

REPLEN TA 1

Walmart
12.2021 - Current

Personal Shopper

Walmart
09.2020 - 12.2021

Cashier

Walmart
05.2015 - 08.2020

Production Assembler

Allegion
04.2012 - 03.2015

Bachelor of Arts - Business Management And Leadership

Bellevue University

Bachelor of Arts - Business Management

Camiguin Polytechnic State College