Chertera Williams
Summary
Results-driven Accounts Receivable Manager with a strong track record in enhancing cash flow and reducing discrepancies. Leadership in team development has led to improved operational efficiency, including a 30% reduction in invoice processing time. Expertise in managing high-volume financial operations supports effective client relations and vendor management.
Overview
14
14
years of professional experience
Work History
Project Management and Finance Bookkeeper
Tera Consulting
11.2024 - Current
- Coordinated project management and bookkeeping for construction and pharmacy operations across multiple business locations.
- Manage budgets, scheduling, spreadsheets, supply orders, and vendor coordination for two active construction projects, including four duplexes and three single-family homes.
- Managed daily operations for three pharmacies, including HR support, payroll processing, staff management, and facility licensing audits.
- Ensured financial accuracy and operational efficiency through organized recordkeeping and timely vendor payments.
Accounts Receivable Manager
AdResults Media LLC
11.2018 - 11.2024
- Led daily billing, credit issuance, and customer service operations, ensuring accuracy and timeliness in financial processing.
- Managed a team of six while maintaining 98% invoice accuracy and reducing client disputes by 25%.
- Improved invoice processing time by 30% and increased cash flow by 15% through process improvements and workflow automation.
- Mentored team members, resulting in two promotions to lead roles and enhancing overall team capability.
- Facilitated transition to a paperless system, improving document management and operational efficiency.
- Houston, TX & San Diego, CA
Disaster Recovery Specialist
U.S. Small Business Administration
10.2017 - 05.2018
- Coordinated disaster recovery operations across multiple sites during Hurricane Harvey relief efforts, ensuring timely support to affected communities.
- Delivered customer service with a 90% satisfaction rating while resolving applicant concerns and coordinating support.
- Reviewed financial information and provided guidance to loan applicants, processing 25 applications and closing five loans daily to facilitate access to financial resources.
- Remote, U.S.
Billing Supervisor
SI Environmental
02.2012 - 10.2017
- Managed approximately 32,000 invoices per month, enhancing vendor relations and ensuring transaction accuracy.
- Implemented billing process improvements that increased operational efficiency and data accuracy.
- Supervised billing operations for municipal services, achieving timely and accurate invoice processing.
- Utilized billing software and database tools for streamlined reporting, analysis, and workflow management.
- Rosenberg, TX
Education
AAS - Business Administration
Lone Star College
Cypress, TXSkills
- Project management
- Receivables management
- Billing operations
- Collections support
- Financial accounting
- Bookkeeping and payroll
- Data analysis
- Process improvement
- Workflow transition
- Dispute resolution
- Vendor relations
- Team leadership
- Financial compliance
- Microsoft Office Suite proficiency
- Data entry accuracy
Timeline
Project Management and Finance Bookkeeper
Tera Consulting
11.2024 - Current
Accounts Receivable Manager
AdResults Media LLC
11.2018 - 11.2024
Disaster Recovery Specialist
U.S. Small Business Administration
10.2017 - 05.2018
Billing Supervisor
SI Environmental
02.2012 - 10.2017
AAS - Business Administration
Lone Star College