Summary
Overview
Work History
Education
Skills
Timeline
Generic
Chertil Taylor

Chertil Taylor

Realtor
Florissant,MO

Summary

Experienced professional with highly developed administrative and client care skills seeking a benefits position with new opportunities for growth and personal development. Extremely accomplished in overall client satisfaction. Committed to efficiency and professionalism. Experienced with property sales and client relationship management, ensuring smooth transactions from start to finish. Utilizes market analysis and strategic negotiation to meet client goals. Track record of achieving high client satisfaction through clear communication and personalized service.

Overview

25
25
years of professional experience

Work History

Real Estate Agent

Haywood Hoosman Realty
06.2024 - Current
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Achieved high customer satisfaction rate by providing personalized service and responding promptly to inquiries.+
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
  • Developed and implemented marketing strategies to maximize sales and attract new clients.
  • Performed home evaluations and developed competitive market analysis for individual homes.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
  • Conducted weekly open houses and provided feedback to sellers on potential buyers.
  • Generated leads for sales and rental properties through cold calls and referrals.

Legal Receptionist/ Office assistant

Lashly & Baer PC
08.1999 - 04.2023
  • Demonstrated professionalism in handling confidential information, ensuring privacy for clients and the firm.
  • Worked with litigation management software systems.
  • Handled client inquiries in a professional and timely manner, resulting in a high level of customer satisfaction and trust in the firm.
  • Increased efficiency in handling legal documents by creating an organized filing system for easy access and retrieval.
  • Successfully juggled competing priorities and deadlines, ensuring that all tasks were completed accurately within the required timeframe.
  • Improved accuracy of client information by maintaining up-to-date records in the firm''s database system.
  • Assisted new employees with orientation process increasing their familiarity with policies procedures office systems.
  • Coordinated meeting arrangements for attorneys and clients, including room bookings, catering services, and audiovisual equipment setup when necessary.
  • Enabled smooth daily operations of the office through management of supplies inventory levels and placing orders when required.
  • Facilitated effective communication between attorneys, paralegals, and clients by managing phone calls, emails, and messages promptly.
  • Administrative support provided to multiple attorneys resulted in better allocation of their time spent on substantive legal matters.

Education

Associate of Applied Science - Pre-Nursing

Florissant Valley Community College
Florissant, MO

Skills

  • Switchboard operation
  • Oral and Written Communications
  • Typing 50-60 wpm
  • Customer service skills
  • Office Administration
  • Electronic database research
  • Proficient in Microsoft Office Suite
  • Facilitate correspondence
  • Record minutes
  • Attention to detail

Timeline

Real Estate Agent

Haywood Hoosman Realty
06.2024 - Current

Legal Receptionist/ Office assistant

Lashly & Baer PC
08.1999 - 04.2023

Associate of Applied Science - Pre-Nursing

Florissant Valley Community College
Chertil TaylorRealtor