Dedicated self driven employee with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
12
12
years of professional experience
Work History
Receptionist Assistant
Headache & Pain Center
11.2023 - 05.2024
Resolved customer problems and complaints.
Managed multi-line telephone system and greeted claimants during office visits.
Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Maintained a clean and professional reception area by tidying up space regularly, ensuring an inviting atmosphere for clients and visitors alike.
Confirmed appointments, communicated with clients, and updated client records.
Handled sensitive information discreetly while performing administrative duties such as filing paperwork and processing payments.
Maintained order and cleanliness of reception area for professional and inviting atmosphere.
Enhanced customer satisfaction by efficiently managing front desk tasks such as answering phone calls, scheduling appointments, and greeting clients.
Receptionist
Grafton Dermatology & Cosmetic Surgery
03.2023 - 05.2023
Kept reception area clean and neat to give visitors positive first impression.
Responded to inquiries from callers seeking information.
Maintained confidentiality of information regarding clients and company.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Corresponded with clients through email, telephone, or postal mail.
Confirmed appointments, communicated with clients, and updated client records.
Managed multiple tasks and met time-sensitive deadlines.
Answered phone promptly and directed incoming calls to correct offices.
Resolved customer problems and complaints.
Provided clerical support to company employees by copying, faxing, and filing documents.
Assisted with onboarding new clients and securing paperwork completion.
Handled cash transactions and maintained sales and payments records accurately.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Receptionist
Luke’s Seafood
05.2020 - 02.2023
Answered central telephone system and directed calls accordingly.
Kept reception area clean and neat to give visitors positive first impression.
Restocked supplies and submitted purchase orders to maintain stock levels.
Answered phone promptly and directed incoming calls to correct offices.
Managed multiple tasks and met time-sensitive deadlines.
Filling Clerk
Geri lynn Nissan
05.2017 - 05.2020
Operated mechanized files to retrieve records.
Consolidated outdated files to inactive storage, following guidelines and legal requirements.
Exceeded customer satisfaction by finding creative solutions to problems.
Implemented new filing system and created updated forms.
Bar Tender
Smiley’s armadillo
04.2018 - 04.2019
Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Designed and implemented new cocktails to drive customer interest and sales numbers.
Trained new bartenders to increase knowledge of drink preparation and upselling techniques.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Cashier
Marshalls
04.2014 - 10.2015
Assisted with purchases, locating items and signing up for rewards programs.
Inspected items for damage and obtained replacements for customers.
Operated cash register, collected payments and provided accurate change.
Helped customers find specific products, answered questions and offered product advice.
Welcomed customers, offering assistance to help find necessary store items.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Learned roles of other departments to provide coverage and keep store operational.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Secretary
Billys best brand
02.2012 - 10.2015
Created agendas, meeting notes and other documents to enhance collaborative process.
Received and routed incoming calls and correspondence to promote timely communication.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Revised and maintained master calendar for client appointments.
Maintained office safety by screening visitors, updating logs and issuing temporary passes.
Coordinated communications, including taking calls, responding to emails and interfacing with clients.
Maintained organized filing system of paper and electronic documents.
Education
High School Diploma -
Terrebonne High School
Houma, LA
Skills
Analytical abilities
Exceptional verbal/written communication
Filing management
Strong problem solving
Leadership
Active listening
People skills
Telephone Skills
Workflow Assessments
Greeting Visitors
Incoming Call Reception
Timeline
Receptionist Assistant
Headache & Pain Center
11.2023 - 05.2024
Receptionist
Grafton Dermatology & Cosmetic Surgery
03.2023 - 05.2023
Receptionist
Luke’s Seafood
05.2020 - 02.2023
Bar Tender
Smiley’s armadillo
04.2018 - 04.2019
Filling Clerk
Geri lynn Nissan
05.2017 - 05.2020
Cashier
Marshalls
04.2014 - 10.2015
Secretary
Billys best brand
02.2012 - 10.2015
High School Diploma -
Terrebonne High School
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