Cheryl Adkins
Kansas City,MO
Summary
Dynamic and results-oriented Leasing Professional with over 5 years of experience in the multifamily housing sector. Expertise in leasing, resident relations, and property management, complemented by a proven track record of closing deals and achieving high occupancy rates. Exceptional communication and customer service skills ensure positive experiences for both prospects and residents. Committed to fostering vibrant communities and driving overall property success.
Overview
15
15
years of professional experience
Work History
Dispatcher
Stanger Industries
06.2025 - Current
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Managed incoming calls and dispatch requests, prioritizing based on urgency and customer needs.
Assistant Property Manager
Cushman & Wakefield
10.2023 - Current
- Supported daily property management operations, ensuring smooth leasing, maintenance, and resident relations.
- Assisted in preparing and managing property budgets, tracking income and expenses for financial reporting.
- Oversaw lease renewals, delinquencies, and rent collection, ensuring timely payments and addressing late accounts.
- Coordinated with vendors and maintenance teams to address property repairs and improvements efficiently.
- Trained and supervised leasing staff to enhance team performance and customer service standards.
- Ensured compliance with property regulations, Fair Housing laws, and company policies.
Assistant Property Manager
29th Street Properties
11.2022 - 10.2023
- Coordinated tenant communications to enhance community engagement and satisfaction.
- Assisted in managing lease agreements, ensuring compliance with policies and regulations.
- Developed and implemented property marketing strategies to attract prospective tenants.
- Oversaw maintenance requests, prioritizing urgent issues for timely resolution.
Leasing Consultant
MLP Management
09.2021 - 11.2022
- Conduct property tours for prospective residents, highlighting key features and amenities to drive leasing conversions.
- Assist with lease applications, screening, and approvals while ensuring compliance with Fair Housing regulations.
- Develop and maintain positive relationships with residents to encourage lease renewals and retention.
- Coordinate marketing efforts, including social media promotions, resident events, and community outreach.
- Utilize property management software such as Yardi and RealPage to manage leasing data and track performance metrics.
- Managed a high volume of leasing inquiries, converting leads into signed leases through effective communication and follow-ups.
- Assisted in resolving resident concerns, ensuring high levels of satisfaction and community engagement.
- Conducted market research to stay updated on competitive rental rates and trends.
- Prepared lease agreements and ensured accurate record-keeping for compliance and audit purposes.
Leasing Consultant
SteepleChase
07.2019 - 08.2021
- Facilitated leasing process by conducting property tours and addressing tenant inquiries.
- Developed and maintained positive relationships with prospective tenants to enhance occupancy rates.
- Utilized property management software to track leads, applications, and lease agreements efficiently.
- Coordinated move-in and move-out procedures, ensuring compliance with company policies and regulations.
- Verified tenant incomes and other information before accepting lease applications.
Operations Manager
Genesis Health Clubs
04.2016 - 06.2019
- Managed daily club operations, ensuring a high level of customer service and member satisfaction.
- Supervised staff across various departments, overseeing scheduling, training, and performance management.
- Monitored facility maintenance, coordinating repairs and upkeep to provide a safe and clean environment.
- Developed and implemented operational procedures to improve efficiency and enhance the member experience.
- Assisted in budgeting and financial tracking, ensuring cost-effective management of club resources.
Receptionist
Affordable Chiropractic
04.2011 - 07.2013
- Scheduled visits to Long Term Care facilities for bone density testing.
- Prepared and sent billing for services.
- Operated office equipment, such as voice mail messaging systems, and used word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
- Performed bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
- Transcribed recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
Education
High School Diploma -
Mooreland High School
Skills
- Skills & Competencies
- Customer service
- Data entry
- Active listening
- Dispatching procedures
- Problem-solving
Timeline
Dispatcher
Stanger Industries
06.2025 - Current
Assistant Property Manager
Cushman & Wakefield
10.2023 - Current
Assistant Property Manager
29th Street Properties
11.2022 - 10.2023
Leasing Consultant
MLP Management
09.2021 - 11.2022
Leasing Consultant
SteepleChase
07.2019 - 08.2021
Operations Manager
Genesis Health Clubs
04.2016 - 06.2019
Receptionist
Affordable Chiropractic
04.2011 - 07.2013
High School Diploma -
Mooreland High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Work-life balancePaid time offPaid sick leaveHealthcare benefitsCertification
Fair Housing Certification
Quote
Don’t believe everything you think.
Byron Katie