Cheryl Adragna
Rowley,IA
Summary
Hardworking medical professional with 30+ years of dedicated experience, offers great people skills. Organized file management and deep understanding of patient protections and concerns. Dedicated to making each patient TOP priority. Enhances office operations by staying on top of patient and staff needs. Experience with electronic record keeping and insurance documentation. Looking forward to giving it 100%, remotely to ensure the best experience for patients, support staff, and growing in all aspects
Overview
18
18
years of professional experience
Work History
Lead Medical Assistant/Lead Patient Care Coordinator
Ruiz Dermatology
05.2006 - 09.2016
- Served as liaison between Dr. Ruiz, pharmacists, drug representatives, and office staff to ensure high-quality standard of care for all patients
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Educated patients about medications, procedures and physician's instructions.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Delivered excellent patient experiences and direct care
- Proven ability to handle over 30 patients per day
Lead Medical Assistant/Lead Patient Care Coordinator
Edward Hospital-Women's Center For Health
02.1999 - 06.2004
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional, caring manner.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction
Education
Emergency Medical Technician-Intermediate/Paramedic - Emergency Medical Services
Waubonsee Community College
Sugar Grove, ILEmergency Medical Technician-Basic - Emergency Medical Technology
Waubonsee Community College
Sugar Grove, ILGroup Fitness/Yoga Instructor/Personal Trainer -
Aerobics And Fitness Association of America (AFAA) Distance Education Center
Sherman Oaks, CASkills
- Relationship Building
- Goal Setting
- Critical Thinking Skills
- Exceptional Verbal and Written Communication
- Patient Outreach and Follow-Up
- Electronic Medical Records
- Customer Relationship Management (CRM)
- Medical Terminology Knowledge
- Patient Scheduling
- Adaptability and Flexibility
- HIPAA Compliant with dedicated remote office
Affiliations
- Willing, able, and excited to work autonomously in a remote setting and able to stay proactively engaged with the wider team. Focused on taking part of the team's dream.
- Demonstrates strong clinical competencies, experience, and knowledge in Dermatology and Women's Healthcare.
Accomplishments
- Proven commitment to dedication and service to others by running numerous marathons, raising funds over $50,000 with Team Diabetes.
Additional Information
Served as a competent, authorized OSHA representative for our office. Educated staff in OSHA standards with necessary skills, knowledge , and experience to manage health and safety.
Timeline
Lead Medical Assistant/Lead Patient Care Coordinator
Ruiz Dermatology
05.2006 - 09.2016
Lead Medical Assistant/Lead Patient Care Coordinator
Edward Hospital-Women's Center For Health
02.1999 - 06.2004
Emergency Medical Technician-Intermediate/Paramedic - Emergency Medical Services
Waubonsee Community College
Emergency Medical Technician-Basic - Emergency Medical Technology
Waubonsee Community College
Group Fitness/Yoga Instructor/Personal Trainer -
Aerobics And Fitness Association of America (AFAA) Distance Education Center
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