Summary
Overview
Work History
Education
Skills
Resume Profile
Timeline
Generic
Cheryl Allen

Cheryl Allen

Administrative Assistant
Turlock

Summary

As an accomplished Executive Business Administrator, I am seeking a company best suited for my skill set. I have excelled as an experienced and technically advanced Office Manager as well as an Administrative Assistant. Successfully completed my goal to further my education and graduate with my bachelor's degree in business administration as well as Health Care Administration. Being willing and able to provide services to many different companies as a contractor has allowed me to learn diverse skills and step into other roles with a different mindset. Being able to look at the jobs at hand and meet the bottom line is a unique skill that I possess that serves me well and the companies I have worked for. My skill sets are diverse and offer innovative solutions with in-house systems. I have successfully been able to resolve challenging situations while being an excellent mediator between departments. In Education, I have provided support to teachers, Business offices and students. Excelled with 100% ability to process improvements, increasing efficiency, satisfaction, and the bottom line. I have achieved and excelled at organizing, planning and preparation of office needs and scheduling workloads of personnel, often up to six months in advance. Successfully able to reach my goals through efficient use of my time and using organization tools to my advantage. Scheduling meetings, conference calls. Advanced skills in MS office MAC and MS Suite applications. Sales Force, Concur, Share Point, State SBCD, UIB, EDD platforms, Google, WhatsApp, DNA Fusion. Oracle, JDE 9.2. Zoom, Teams other interoffice applications. CAUI Integrated software.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

19
19
years of professional experience

Work History

Care champion

Macys Bloomingdale’s Fulfillment
Lathrop
05.2024 - Current
  • Processing all sales checks, working closely with customers providing them excellent level customer service from deliveries to returns verifying delivery dates, ordering merchandise and follow up

Digital Files

Medley Holdings - Image Source
Newman
01.2023 - 01.2024
  • Able to meet the Newman/Crowslanding School Districts goal to achieve on online presence by Archiving the last 100 years of historical data Making it searchable online throughout the district
  • This will include registrations, transcripts, and immunization forms
  • Language surveys and important immigration, IEP (Individualized Education Program, DNQ
  • Maintaining the integrity and confidentiality of all students and office files is vital to the district and its staff

Claims Agent

Allegiant
Sacramento
01.2022 - 01.2023
  • Company Overview: Sacramento
  • Able to meet or exceed performance standards by examining & maintaining a wide range of unemployment compensation accounts/cases/applications & responded to multiple inquiries from a variety of sources
  • Performing, Fact Finding and adjudication of unemployment claims, involving eligibility of unemployment benefits for disputed (protested) claims
  • Met our goals weekly by resolving compliance issues
  • Reviewing unemployment claims against program eligibility requirements by comparing claims to state and federal guidelines within regulatory requirements
  • Sacramento

Customer Service

Robert Half
01.2021 - 01.2022
  • Company Overview: Customer Service - Sensient
  • Performing daily customer service through product work orders, within a worldwide platform
  • Learning a new beta system, with a new roll out from Oracle, JDE
  • Processing customer orders, shipping and checking status of orders, with a printed Order of Acknowledgement, and a Customer Service copy
  • Customer Service, Reception, Data Entry, Processing Customer Service Orders - Tracking Sales Invoices- for a large Food supplier in Turlock
  • Shipping protocols and customs
  • Beta testing-Excel Spreadsheets-formulas, and definitive product codes and product specifications for the future roll-out
  • Training Manuals - Created a Power Point Presentation, with an entire overview of the new JDE 9.2 platform
  • Created other shipping and management data to stay on track with multiple shipping definitions
  • Training new employees on a new Platform to request and process orders, with required worldwide shipping protocols
  • Also recovering data from the old JDE 8.12 - creating files for the new JDE 9.2
  • Data Validation
  • Customer Service - Sensient

Office Manager

Wi-Fi Alliance
Santa Clara
01.2018 - 01.2020
  • Providing support to WiFi’s Electronic Lab , as an Office Manager
  • Offered full charge support for Santa Clara office and reception for our corporate office, Austin, Texas
  • Management of a laboratory that consists of electronic devices for certification and applications built to meet requirements
  • Managing a staff of up to 22 people and hosting up to 175 people
  • Directing calls to our Engineers and dedicated staff to assist with our lab requirements
  • Using an advanced Badging system to welcome incoming electronic guests
  • Onboarding for new employees
  • Ensuring Visas, HB1 Visas are received and processed successfully
  • Reduced budgeting expenses considerably, by negotiating pricing and fees while ensuring the enhancements of services
  • Reconciliation for Accounts payable/receivable Calendaring including Travel/reconcile expenses of executives

Substitute Office Administrative Assistant

Sylvan Union School District
Modesto
01.2018 - 01.2019
  • As an administrative clerical adding dynamics and excellence to the district schools and their offices
  • Lending valuable support as well as support to Principles and its executives
  • Providing Administrative support to elementary and middle school teachers and the students in the district
  • Preparing Attendance, using our in-house system reporting software, preparing reports
  • Documented ancillary funds, for continuous fundraisers, providing daily and weekly reconciliations
  • Providing support through our substitutes, utilizing a system called Aesop
  • Emails, heavy phones

Administrative Assistant

San Joaquin County Office of Education
01.2016 - 01.2017
  • Successfully, created and designed an electronic file system and maintained electronic and paper files
  • Handled all media and public relations inquiries
  • Successfully working with Business Manager to create a budget for the entire San Joaquin County
  • Planned travel arrangements for executives and staff
  • Draft agendas, meetings, supply advance materials, incoming mail and execute follow-up for meetings and team meetings
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information
  • Planned meetings, prepared and set up conference calls

Health Care Aide

Health Care Aide - Hospice
01.2008 - 01.2016
  • Providing support as a Health Care Aide
  • Monitoring, maintaining and providing support to elderly clients with health needs
  • Record keeping, medicinal needs, instructional care in rehab, physical therapy, occupational therapy, and a daily exercise regime
  • Providing companionship, lending support to the family for respite care
  • Worked with Hospice, lending support to those families in need of this challenging role

SOC Executive Staff Office Coordinator

Santa Clara County Office of Education
01.2006 - 01.2008
  • Overseeing three Alternative schools in Santa Clara County
  • Full charge bookkeeping, requisitions, budgeting, purchasing
  • Maintaining Daily Attendance using the schools grading class program, NSLP, Lunch Program, Report Cards, and grading system
  • Follow-up on Maintenance, and work orders
  • Weekly Enrollment of new students, mail, heavy phones
  • Set up Parent/teacher/principal conferences
  • Provided extensive calendaring using Outlook

Office Manager

Dr Michael Taymor
Palo Alto
01.2020
  • Company Overview: Pediatrician Medical Office
  • Stepping into a role during Covid-19, and reorganizing this office completely to serve patients, once we were able to open for service during this full charge office management, billing, AP/AR, handled all billing and verified patient medical insurance
  • Set up this office and Updating software, generated all office paperwork for use during Covid1-10 protocols
  • Training with Athena healthcare, including EOB batches
  • Uploading, sending, and receiving medical data and transfer of data between office and hospitals or requesting medical staff, via fax
  • Maintained Malpractice and other required medical office credentials insurance for office and Drs on staff
  • Ordered vaccines, monitored and recorded temperatures for proper storage and cooling environments
  • Office and billing preparation for each patient, preparing all forms for each visit
  • Uploading files into our system for Dr review and communication
  • Managed Website for an online presence
  • Handled all janitorial, file storage and business-related healthcare companies
  • Pediatrician Medical Office

Education

Bachelor’s Degree - Business Administration – Health Care Administration

Argosy University
Alameda, Ca

Certificate - Bio Health Business Administration

Bio Health College
San Jose, CA

Music -

Solano Community College, Consumes River Colleges
Fairfield, Ca

Skills

  • MS Office
  • MAC
  • MS Suite
  • Sales Force
  • Concur
  • Share Point
  • State SBCD
  • UIB
  • EDD platforms
  • Google
  • WhatsApp
  • DNA Fusion
  • Oracle
  • JDE 92
  • Zoom
  • Teams
  • CAUI Integrated software

Resume Profile

As an accomplished Executive Business Administrator, I am seeking a company best suited for my skill set. I have excelled as an experienced and technically advanced Office Manager as well as an Administrative Assistant. Successfully completed my goal to further my education and graduate with my bachelor's degree in business administration as well as Health Care Administration. Being willing and able to provide services to many different companies as a contractor has allowed me to learn diverse skills and step into other roles with a different mindset. Being able to look at the jobs at hand and meet the bottom line is a unique skill that I possess that serves me well and the companies I have worked for. My skill sets are diverse and offer innovative solutions with in-house systems. I have successfully been able to resolve challenging situations while being an excellent mediator between departments. In Education, I have provided support to teachers, Business offices and students. Excelled with 100% ability to process improvements, increasing efficiency, satisfaction, and the bottom line. I have achieved and excelled at organizing, planning and preparation of office needs and scheduling workloads of personnel, often up to six months in advance. Successfully able to reach my goals through efficient use of my time and using organization tools to my advantage. Scheduling meetings, conference calls. Advanced skills in MS office MAC and MS Suite applications. Sales Force, Concur, Share Point, State SBCD, UIB, EDD platforms, Google, WhatsApp, DNA Fusion. Oracle, JDE 9.2. Zoom, Teams other interoffice applications. CAUI Integrated software.

Timeline

Care champion

Macys Bloomingdale’s Fulfillment
05.2024 - Current

Digital Files

Medley Holdings - Image Source
01.2023 - 01.2024

Claims Agent

Allegiant
01.2022 - 01.2023

Customer Service

Robert Half
01.2021 - 01.2022

Office Manager

Dr Michael Taymor
01.2020

Office Manager

Wi-Fi Alliance
01.2018 - 01.2020

Substitute Office Administrative Assistant

Sylvan Union School District
01.2018 - 01.2019

Administrative Assistant

San Joaquin County Office of Education
01.2016 - 01.2017

Health Care Aide

Health Care Aide - Hospice
01.2008 - 01.2016

SOC Executive Staff Office Coordinator

Santa Clara County Office of Education
01.2006 - 01.2008

Bachelor’s Degree - Business Administration – Health Care Administration

Argosy University

Certificate - Bio Health Business Administration

Bio Health College

Music -

Solano Community College, Consumes River Colleges
Cheryl AllenAdministrative Assistant