Cheryl Allen Davis
Chesterfield,VA
Summary
Accomplished Pre Procedure Coordinator at Gastrointestinal Specialist, Inc., adept in insurance verification and patient relations, enhancing billing accuracy and patient satisfaction. Demonstrated expertise in HIPAA compliance and teamwork, significantly improving process efficiency. Skilled in decision-making and data entry, consistently achieving high levels of accuracy and operational excellence.
Overview
28
28
years of professional experience
Work History
Pre Procedure Coordinator
Gastrointestinal Specialist, Inc.
09.2015 - Current
- Verify Insurance
- Placed and received patient calls for insurance/co-insurance, co-payments, high deductibles, self-pay, short term cancellations, no shows, procedure pricing
- Process high deductible & self-pay deposits
- Process short term cancellation & no show fees
- Complete daily encounters for colonoscopy & endoscopy procedures and process to billing department
- Complete end of the day payment report and process to billing department
- Adhere and execute financial and self-pay policies
- Research delinquent accounts and attend court accordingly
- Discharge patients
Billing Specialist
Gastrointestinal Specialists, Inc.
09.2015 - 08.2022
- Post patient payments
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Served as a Backup Business Office Lead
- Completed end of the day, month, and year reporting for financials
- Pull financial reports and bank records
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Served as Backup for Collections Manager to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
- Process patient refunds
Insurance Verification Specialist
Rehab Management, Inc
03.2003 - 09.2015
- Verified insurance
- Served as point of contact between patient/POA and therapist for therapy authorization
- Input patient charges
- Complete end of the month facility reporting for claim submission
Photo Department Team Lead
Infineon Technology Inc.
03.1997 - 03.2003
- Editor of area manual on the process to run machines
- Served as area trainer in the machine process
Education
Medical Billing And Coding Completion - Medical Billing And Coding
Chesterfield Technical Center
Chesterfield, VA2010
High School Diploma - Business
Clover Hill High School
Midlothian, VA1986
Skills
- HIPAA Compliance / Patient confidentiality
- Patient Relations
- Teamwork and Collaboration / Reliablity
- Strong Organization /Record-keeping/ Attention to Detail
- Decision-Making / Problem-Solving
- Continuous Improvement/ Self Motivation
- Task Prioritization
- Insurance Verification
- Follow-up skills
- Data Entry
Timeline
Pre Procedure Coordinator
Gastrointestinal Specialist, Inc.
09.2015 - Current
Billing Specialist
Gastrointestinal Specialists, Inc.
09.2015 - 08.2022
Insurance Verification Specialist
Rehab Management, Inc
03.2003 - 09.2015
Photo Department Team Lead
Infineon Technology Inc.
03.1997 - 03.2003
Medical Billing And Coding Completion - Medical Billing And Coding
Chesterfield Technical Center
High School Diploma - Business
Clover Hill High School
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