* Incoming correspondence emails for the division. Logging and maintaining correspondence database of all customer request on daily basis.
*Outgoing mail for approved requests and for additional information. Logging and maintaining database daily. Creating coversheets for each outgoing mail.
*Assigning tasks based on request criteria to BATFE Specialists.
*Research logged requests for BATFE Specialists based on required needs.
*Maintain daily and monthly log of all correspondence.
*Proficient in Microsoft applications. National Registry, Fingerprint cards approval database, Federal Licensing System, Pay.gov, Sharepoint and National Special Occupational Tax system.
*Worked on NARA project. Maintained records for each lock box, Quality Control of each employees work verifying accuracy. Preformed Quality Control of documents.
*Special Occupational Tax processing. Update information as needed for new and current payers.
*Performed Data Entry and prepping of new documents.