Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
Cheryl-ann Solomon
Kapolei,HI
Summary
Overview
17
years of professional experience
Work History
Honolulu Country Club
Server
06.2013 - Current
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Babies R Us
Baby Registry Consultant
09.2012 - 05.2013
Job overview
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Waianae High School
Office Clerk
01.2011 - 08.2011
Job overview
- Interacted with customers by phone, email, or in-person to provide information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
- Monitored and tracked budgets and expenses.
Navy Exchange
Sales Clerk
10.2009 - 12.2010
Job overview
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Kept front check out area clean and organized for efficient service.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
- Processed payments and returns with accuracy and efficiency.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Opened and closed store by balancing cash registers and receipts.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Just Tacos
Sever
02.2009 - 09.2009
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Zippys
Server
02.2007 - 12.2008
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Inspected dishes and utensils for cleanliness.
- Increased sales significantly by upselling higher-end products to customers.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Processed orders and sent to kitchen employees for preparation.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Pearl City High SchoolPearl City, HI
No Degree
University Overview
Skills
- Food Delivery
- Food Inspection
- Safe Food Handling
- Daily Specials Memorization
- Guest Engagement
- Supply Restocking
- Guest Relations Management
- Food Sales and Promotion
- Sales Expertise
- Positive Attitude
- Problem Solving
- Stress Management
- Organizational Skills
- Cleanliness Standards
- Professional Appearance
- Computer Literacy
- Time Management
- Upselling
- Food Safety Standards
- Reservations Management
- Reliable and Responsible
- Decision-Making
- Team Leadership
- Team Player
- Food and Beverage Service
- Transactions and Cash Handling
- Staff Training
- Warm and Friendly
- Workflow Coordination
- Cleaning and Sanitizing
- Adaptable and Flexible
- Relationship Building
- Cool Under Pressure
- Courteous Phone Demeanor
- High Energy and Stamina
- Exceptional Customer Service
- Multitasking Abilities
- Strong Work Ethic
- Team Collaboration
- Interpersonal Skills
- Food Safety Understanding
- Cash Handling
- Quality Control
Timeline
Server
Honolulu Country Club
06.2013 - Current
Baby Registry Consultant
Babies R Us
09.2012 - 05.2013
Office Clerk
Waianae High School
01.2011 - 08.2011
Sales Clerk
Navy Exchange
10.2009 - 12.2010
Sever
Just Tacos
02.2009 - 09.2009
Server
Zippys
02.2007 - 12.2008
Pearl City High School
No Degree
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