Cheryl Anthony
Northfield,MN
Summary
Implemented process improvements and cultivated a culture of accountability and excellence to adapt to evolving organizational demands.
Overview
16
16
years of professional experience
Work History
Manager
Dominium
06.2021 - 03.2023
- Achieved compliance with HUD regulations and Section 8 by effectively managing move-in and move-out paperwork. Delivered accurate billing for purchases, repairs, and improvements, maintaining budget integrity. Enhanced financial management through monthly reconciliation and replenishment of petty cash accounts. Elevated team performance by training new employees. Addressed payroll needs and responded promptly to emergencies. Fostered tenant engagement by communicating changes and facilitating community discussions. Improved rent collection efficiency, timely late notice distribution, and lease renewal processes.
Support Lead
New Directions Youth and Family Services
01.2019 - 12.2020
- Achieved successful community integration for individuals with physical and intellectual disabilities through tailored support strategies. Enhanced adherence to individualized care plans, improving overall client well-being. Streamlined medication administration and meal preparation processes, contributing to healthier lifestyles. Cultivated social skills in clients, resulting in improved interpersonal interactions. Optimized medication ordering and monthly record-keeping for efficiency and accuracy. Elevated household management practices, ensuring a clean and safe living environment. Strengthened financial management skills, empowering clients to maintain personal budgets.
Support Lead
Lutheran Social Services
01.2012 - 01.2019
- Directly working with people that have physical disabilities and/or intellectual disabilities with the aim of assisting the individual to become integrated into their community. All while adhering to client individual mental/hygiene or physical plans. Administering medications, preparing meals, teaching socializing skills by example and through communication. Ordering medications and preparing monthly MAR’s and household materials and planning for the upkeep of household and sanitization.
Development Advisor
Laura Baker Services Association
11.2009 - 01.2012
- Care-taking and monitoring of intellectually disabled adults, administering medication, preparing meals, charting each client’s daily activities from hygiene to extra-curricular activities, moods and any noticeable reasoning for said moods or actions. All while adhering to client individual mental/hygiene or physical plans.
Lead DSP
Laura Baker Services Association
09.2023 - 10.2025
- Achieved improved client independence and self-esteem through effective support of individuals with developmental disabilities in daily living activities. Developed and executed personalized care plans in collaboration with multidisciplinary teams, resulting in enhanced client outcomes. Monitored client progress and documented changes, maintaining adherence to regulatory standards and best practices. Enhanced service delivery by training and mentoring new staff on operational procedures and client engagement techniques. Improved clients' quality of life by advocating for their needs and facilitating access to community resources and support services. Delivered targeted administrative household support through effective liaison with key accounts. Assessed and documented vital health information by recording patients' pulse, blood pressure, and respirations. Strengthened knowledge within the caregiver community through active engagement and relationship building.
Education
No Degree - Management Information Systems
Davis And Elkins College
Elkins, WVSkills
- Assisted with auditing processes to ensure accuracy and compliance Supported billing operations to facilitate timely payments Managed cash handling procedures to maintain financial integrity Operated as a cashier to process transactions efficiently Contributed to closing activities to finalize daily operations Enhanced communication skills to foster positive interactions Built customer relations to improve satisfaction Provided customer service to address inquiries and resolve issues Offered customer support to assist with product-related questions
Timeline
Lead DSP
Laura Baker Services Association
09.2023 - 10.2025
Manager
Dominium
06.2021 - 03.2023
Support Lead
New Directions Youth and Family Services
01.2019 - 12.2020
Support Lead
Lutheran Social Services
01.2012 - 01.2019
Development Advisor
Laura Baker Services Association
11.2009 - 01.2012
No Degree - Management Information Systems
Davis And Elkins College