Summary
A results-oriented strategic visionary with unwavering integrity, bringing over 15 years of diverse expertise in recruitment and selection, human resources, training and development, and DEI. Accomplished in independently navigating complex scenarios, dedicated to human-centric resolutions. Skilled in fostering alliances and cultivating connections through cross-functional proficiencies within dynamic, team-oriented settings.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Human Resources Analyst
State Of Michigan, Economic Development Corp
05.2022 - 06.2023
- Identified and monitored emerging trends and potential quality risks, positioning the organization as a dependable source for addressing quality-related concerns
- Championed change initiatives and actively participated in ongoing enhancement efforts, demonstrating adept leadership capabilities
- Collaborated on the implementation of Diversity, Equity, and Inclusion (DEI) initiatives, contributing to the development of inclusive HR policies and practices that fostered a diverse workplace culture
- Provided direct expert consultation and management of intricate HR employee relations matters, ensuring adherence to protocols during investigations
- Synchronized and tracked all aspects of the Candidate and New Hire Experience – from screening and interview through onboarding and orientation
- Coordinated and participated in recruitment and engagement activities such as career days, registering for career fairs, etc
- Along with cultivating relationships with high-visibility venues to allow branding opportunities within their venues
- Sought passive IT and other professionals for hard-to-fill roles
- Offered multi-functional support to our benefits team for HR processes, benefits, payroll, employee grievances, etc
- Extracted, compiled, and reviewed data to prepare written summaries and data reports using charts and graphs, etc
- Performed exit interviews to assess and analyze their experience for data compilation and reporting.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Provided troubleshooting and technical assistance in use of PeopleAdmin system.
- Implemented process improvements to automate office operations.
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
- Helped solve diverse program problems with in-depth analysis.
Human Resources Technician
State Of Michigan, Civil Svc Commission
12.2020 - 05.2022
- Effectively addressed fundamental HR inquiries by referencing and applying HR policies, protocols, and programs, displaying grasp of HR principles
- Exemplified strong interpersonal adeptness, effectively engaging with personnel and leadership at all echelons within the organization
- Managed applicant tracking, onboarding, new employee orientation, and offboarding procedures
- Conducted data-driven analysis to identify areas for improvement in DEI efforts, presenting actionable insights to leadership and supporting the refinement of strategies to enhance diversity and promote equity within the organization
- Monitored disciplinary actions, facilitated MIOSHA reporting, and other requests
- Served as a liaison between employees/supervisors and our disability team
- Handled high volumes of payroll processing, administered COL pay increases and managed promotions using meticulous data entry and data management skills
- Provided guidance to employees regarding their rights and benefits
- Spearheaded projects with organization-wide impact, including delivering employee training on HR systems, highlighting skills in project management.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Managed payroll processing and benefits to compensate employees for service rendered.
- Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
- Assisted with writing job postings and job descriptions for boards.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Developed and implemented onboarding and orientation programs for new employees.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Advocated for staff members, helping to identify and resolve conflicts.
- Administered employee benefits programs and assisted with open enrollment.
Unemployment Insurance Examiner
State Of Michigan, LEO
06.2020 - 12.2020
- Delivered comprehensive assistance to citizens and employees, offering guidance on unemployment insurance regulations, protocols, forms, and the necessary details to successfully navigate the filing procedure
- Evaluated a range of variables to verify potential qualification for unemployment insurance claims
- Conducted thorough adjudication of accounts to validate the authenticity of submitted claims
- Collaborated with a cross-functional team to streamline the claims process and enhance user experience
- Assisted in refining departmental guidelines and resources, ensuring accurate and up-to-date information for claimants
- Facilitated dynamic and interactive virtual seminars to educate individuals on unemployment insurance rights and obligations
- Contributed to process improvement initiatives, resulting in increased efficiency and reduced processing times
- Resolved escalated employee inquiries and issues from claimants, offering timely resolutions and maintaining high levels of customer satisfaction.
- Assisted clients with completion of applications and paperwork.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Proved successful working within tight deadlines and a fast-paced environment.
Recruiter/Coordinator
Allegis Global Solutions
09.2016 - 09.2019
- Orchestrated end-to-end virtual recruitment processes, candidate sourcing, screening, interviewing, and selection, resulting in acquisition of top-tier talent
- Employed advanced online sourcing techniques to identify passive candidates, leveraging social media platforms, and professional networks
- Facilitated virtual job fairs and online networking events, effectively connecting job seekers with prospective employers and fostering professional relationships
- Conducted virtual interviews utilizing video conferencing tools, assessing candidates' qualifications, cultural fit, and potential for contribution
- Collaborated closely with hiring managers to define job requirements, refine candidate profiles, and align recruitment strategies with business objectives
- Leveraged virtual onboarding procedures to seamlessly integrate new hires into remote environments, ensuring a seamless transition and high engagement
- Employed data-driven approaches to analyze recruitment metrics and optimize virtual recruitment strategies for increased efficiency and enhanced experiences
- Stayed abreast of industry trends and virtual recruitment best practices, continuously adapting strategies to align with evolving remote work dynamics
- Provided virtual recruitment training and guidance to hiring teams, empowering them to effectively assess virtual candidates and the talent acquisition process.
- Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Oversaw and managed on-boarding processes and programs to successfully integrate new, transferred and promoted employees.
- Coordinated incoming job requisitions and applications.
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Talent Recruiter & Coordinator
United Shore/UWM
02.2012 - 02.2016
- Collaborated effectively with the compensation team, managing intricate compensation spreadsheets, and displaying strong data handling and teamwork
- Headhunted passive IT and specialized professionals for challenging positions
- Provided multifaceted HR support, spanning processes, benefits, payroll, and grievances
- Orchestrated the scheduling and coordination of crucial components such as Occupational Health, Background Checks, and onboarding appointments
- Managed end-to-end Candidate and New Hire Experience, from screening to onboarding
- Orchestrated recruitment and engagement events, including career days and career fair registrations
- Developed high-visibility venue partnerships for branding opportunities
- Played an integral role in the hiring process by skillfully positioning prospective hires in PeopleSoft, after ensuring successful compliance checks
- Organized and prepared prospective hire information for New Employee Orientation, ensuring a seamless and informative onboarding experience
- Drove the implementation of streamlined onboarding processes for over # of employees, resulting in resource savings
- Analyzed and synthesized data, producing comprehensive written summaries and reports with visual aids
- Conducted exit interviews for data analysis using investigative skills, reporting on employee experiences using interpersonal and communication skills.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Advertised job opportunities on social media platforms and job boards.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Coordinated schedules to arrange management interviews with applicants.
- Collaborated with hiring managers to understand job requirements and expectations.
- Operated and maintained applicant tracking and candidate management systems.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Collaborated with HR leadership regarding candidate salary determinations.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Developed and implemented onboarding and orientation programs for new employees.
- Improved office efficiency by effectively managing internal communications and correspondence.
Education
Associate of Arts - Graphic Arts And Design
51 hours of coursework completed
Bachelor of Science - Business Administration And Management
Anticipated Graduation Date: June 2027
Skills
- Diversity, Equity, Inclusion & Belonging
- Organizational Change Management
- Policy Implementation
- Onboarding
- Benefits & Compensation
- Recruiting & Talent Acquisition
- Training & Development
- Benefits & Payroll Processing
- Scheduling & Logistics
- Fiscal & Budgetary Operations
- Dynamic Public Speaker
- Data Analytics & Analysis
- Strategic Planning
- Problem Solving
- Compliance Assessment & Training
- Human Resources
- Stakeholder Relationship Management
- Project Design & Implementation
- Risk Management
- Database Administration
- Detail-oriented
- Customer Service
- Recruitment Cycle Management
- Administrative Specialist
- Project Management & Coordination
- TECHNICAL TOOLS
- Virtual Event Management System
- IT Software Packages
- PeopleSoft
- HRIS Tools
- WorkDay
- SharePoint
- ICims
- ISO/Infor
- OMNI
- Virtual Conferencing Tools
- Sigma
- Ultra Time
- Kronos
- ADP
- Adobe Creative Suite
- LinkedIn Recruiter
- Customer Relationship Management (CRM)
- Job Boards – Indeed, Monster, CareerBuilder
- Wages and Salary
- Corporate Communications
- HR Support
- HRIS Applications
- Accurate Recordkeeping
- Training Development
- Internal Mobility
- Confidential Document Control
- Database Maintenance
- Organizational Development
- Candidate Sourcing
- Compensation and Benefits
- Benefits Administration
- Human Resources Management Systems
- Time Tracking and Payroll Administration
- Onboard New Hires
- In-Person and Telephone Interviewing
- Coordinate Recruitment Strategies
- Maintain Employment Records
- Manage Employee Relations
- Promotion Coordination
- Conduct Orientations and Training
- Leave of Absence Transitions
- Recruitment
Certification
SHRM HRCI Certificate - FMLA
Accomplishments
6 months proven practices advanced me into an exclusive peer training and mentoring position; training notes designed for personal use became a departmental template for processes and proved to be an asset, ultimately leading me into a cross-functional training position with AGS.
Pioneered UWM’s initiative to integrate internal software systems with external resources, to reduce human error during input.
Fulfilled the need for complete process procedure guidelines and tools in every role at UWM (including Operations, Information Technology, Talent) in order to streamline training process, allowing opportunity to hold incoming team-members accountable for procedural compliances.
Initiated a website that allowed Real Estate Group’s clients to follow their loan status online – permitting clients to monitor loan progression and processors to focus on tasks with less interruption, etc. – resulting in an average of 6-10 more loan closings per processor over the next 9 months.
Timeline
Human Resources Analyst - State Of Michigan, Economic Development Corp
05.2022 - 06.2023
Human Resources Technician - State Of Michigan, Civil Svc Commission
12.2020 - 05.2022
Unemployment Insurance Examiner - State Of Michigan, LEO
06.2020 - 12.2020
Recruiter/Coordinator - Allegis Global Solutions
09.2016 - 09.2019
Talent Recruiter & Coordinator - United Shore/UWM
02.2012 - 02.2016
International Academy of Design And Technology - Associate of Arts, Graphic Arts And Design
North Carolina A & T State University - Bachelor of Science, Business Administration And Management
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