Summary
Work History
Education
Skills
Timeline
Overview
StoreManager

CHERYL BIRKY

Aurora,CO

Summary

Seasoned Store Manager specializing in management of retail locations, and inventory replenishment. Skilled at training employees on exceptional customer service etiquette, DSHEA regulations, and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations, including, inventory, ordering and cash management.

Certified Nutritionist and Herbalist, graduated with Honors from NAIMH Boulder.

Work History

Store Manager

Pharmaca Integrative Pharmacy Inc
09.2014 - 02.2023
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, and in performing services for customers
  • Inventory stock and reorder when inventory drops to specified levels.
  • Instruct staff on how to handle difficult and complicated sales.
  • Hire, train, and evaluate personnel in sales, promoting or firing workers when appropriate.
  • Assign employees to specific duties.
  • Enforce safety, health, and security rules.
  • Examine merchandise to ensure that it is correctly priced and displayed.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Review inventory and sales records to prepare reports for management and budget departments.
  • Estimate consumer demand and determine types and amounts of goods to be sold.

Vitamin Manager/Assistant Manager

NATURAL GROCERS BY VITAMIN COTTAGE
05.2004 - 09.2014
  • Manage team of 20+ employees
  • Provide all Team Members with training in customer service, ordering, stocking, cash handling
  • Open/close key holder
  • Train Team on adherence to all FDA applicable regulations concerning DSHEA laws
  • Manage and maintain all inventory for Vitamin and HABA Departments
  • Communicate with Management to set and address priorities in sales and staffing
  • Supports and participates in store shrink reduction goal and programs
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Education

Purchasing

SALT LAKE COMMUNITY COLLEGE

Herbalism- Nutrition

NORTH AMERICAN INSTITUTE oF MEDICAL HERBALISM
2007

Skills

  • Certified Nutritionist - Focused on Health and Lifestyle
  • Certified Herbalist - Using herbs to support balance
  • Strong interpersonal skills -Active Listening
  • Nutrition Education
  • Gluten and Dairy-Free Diets
  • Food Allergies
  • Organic Food
  • Order Management
  • Inventory Management
  • Problem Solving Strengths
  • Strong Multitasking Skills

Timeline

Store Manager

Pharmaca Integrative Pharmacy Inc
09.2014 - 02.2023

Vitamin Manager/Assistant Manager

NATURAL GROCERS BY VITAMIN COTTAGE
05.2004 - 09.2014

Purchasing

SALT LAKE COMMUNITY COLLEGE

Herbalism- Nutrition

NORTH AMERICAN INSTITUTE oF MEDICAL HERBALISM

Overview

19
19
years of professional experience
CHERYL BIRKY