Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Work Availability
Timeline
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Cheryl Booth

Cheryl Booth

Goodyear,AZ

Summary

Dynamic Housekeeping Manager with a proven track record at Aloft Hotel, enhancing guest satisfaction through effective training and mentoring. Skilled in inventory monitoring and preventive maintenance, I successfully led the team to elevate cleanliness standards, achieving a turnaround from the red to clear within a year. Committed to excellence in customer service and operational efficiency.

Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Experienced with managing housekeeping teams in hospitality setting, ensuring optimal cleanliness and guest satisfaction. Utilizes effective training programs and quality checks to maintain high standards. Track record of enhancing operational efficiency and team collaboration.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Housekeeping Manager

Aloft Hotel
05.2024 - 08.2025
  • Worked with front desk to respond promptly to all guest requests.
  • Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
  • Communicated repair needs to maintenance staff.
  • Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development. Helped bring Hotel from the Red to Clear within a year.

Inspection Supervisor

A/C Hotel Downtown Phoenix
04.2022 - 05.2023

I 'inspected rooms of the hotel after the housekeeper's finshed cleaning rooms to make sure they were ready for guest to rent. Did closing at end of the day for the Manager, also helped with laundry and anything else that was asked of me. I have watched the front desk assisted guest with getting to there rooms helped with the kitchen if needed help. Greeting guest as they came into the hotel, answered phones.

Housekeeper

Emmanuel Care Center
05.2020 - 03.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Dusted picture frames and wall hangings with cloth.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Verified cleanliness and organization of storage areas and carts.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
  • Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
  • Sorted, laundered and put away various laundry items.

Caregiver

All Valley Home Health Care
12.2011 - 02.2022
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted patients with self-administered medications.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted with daily living activities, running errands, and household chores.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

Education

High School Diploma -

Carl Hayden
Phoenix, AZ

No Degree - Billing And Coding

US Career Institute

Skills

  • Ordering cleaning supplies
  • Training and mentoring
  • Cleaning and sanitation
  • Guest relations
  • Folding clean laundry
  • Customer relationship management
  • Scheduling and planning
  • Customer service-focused
  • Employee training and development
  • Preventive Maintenance
  • Applicant screening and hiring
  • Inventory monitoring

Accomplishments

  • Supervised team of 10 staff members.
  • Achieved Clear through effectively helping with BSA.

Certification

Completed all Training for Human Trafficking, Osha, and all other company training that was required.

Languages

English
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Housekeeping Manager

Aloft Hotel
05.2024 - 08.2025

Inspection Supervisor

A/C Hotel Downtown Phoenix
04.2022 - 05.2023

Housekeeper

Emmanuel Care Center
05.2020 - 03.2023

Caregiver

All Valley Home Health Care
12.2011 - 02.2022

High School Diploma -

Carl Hayden

No Degree - Billing And Coding

US Career Institute