Microsoft Office
Cheryl Bowers
Office Manager
Plainfield,IL
Summary
Motivated leader and problem-solver dedicated to streamlining operations to decrease costs, meet budgets, and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Highly dependable, ethical and reliable support specialist and leader that works effectively with cross-functional teams in ensuring operational and service excellence while managing ad hoc tasks with ease.
Overview
23
23
years of professional experience
Work History
Managing Broker | Owner
Bowers Realty Group
Plainfield, IL
10.2013 - Current
- Oversaw all office responsibilities including working with invoices, ordering, paying invoices, and organizing records
- Created and maintained budgets, processed invoices, and tracking of expenditures.
- Managed confidential files and financial information daily.
- Completed Continuing Education and Ethics requirements regularly.
- Developed and maintained courteous and effective working relationships.
- Negotiated real estate contracts to navigate transactions between buyers and sellers via in person, phone, emails and text messaging.
- Managed properties for real estate investing company flipping homes. Obtained bids and managed construction project through selling and closing of home, including paying bills on property.
- Compared properties possessing similar features to determine competitive market prices.
- Worked effectively in fast-paced environments
- Delivered services to customer locations within specific timeframes
Real Estate Broker
Keller Williams Realty
Naperville, IL
08.2006 - 10.2013
- Performed as #1 Top Agent in Transactions for Keller Williams for 2012.
- Real Estate Instructor with Keller Williams.
- Compared properties possessing similar features to determine competitive market prices.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Established New Construction relationship with custom home builder to list and sell their properties.
- Helped bring landlords and renters together through analysis of rental rates and market time.
General Manager
Damon's Grill
Orland Park, IL
07.2000 - 06.2005
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Developed and maintained relationships with customers and suppliers through account development.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth
- Assisted in recruiting, hiring and training of team members
Education
Southern Illinois University Carbondale
Carbondale, ILSkills
Verbal and written communication
Strong organizational skills
Business administration
Business planning
Account Reconciliation
Works well independently
Excellent teamwork
Typing
Software
Google Suite
Scheduling/Email Programming
Timeline
Managing Broker | Owner
Bowers Realty Group
10.2013 - Current
Real Estate Broker
Keller Williams Realty
08.2006 - 10.2013
General Manager
Damon's Grill
07.2000 - 06.2005
Southern Illinois University Carbondale