Cheryl Brager
Modesto,CA
Summary
Dynamic and detail-oriented professional with extensive experience at Myron R Strasser Jr. DDS. Proven expertise in appointment scheduling and data entry, enhancing office efficiency. Strong organizational skills and a commitment to patient care, successfully implementing process improvements that streamlined workflows and elevated team performance.
Overview
15
15
years of professional experience
1
1
Certificate
Work History
Receptionist/Scheduling Coordinator
Myron R Strasser Jr. DDS
06.2022 - Current
- Greeted and assisted visitors, ensuring a welcoming environment.
- Managed incoming calls, routing inquiries to appropriate staff members.
- Scheduled appointments and maintained organized calendar for office operations.
- Processed incoming mail and packages, distributing to relevant departments.
- Maintained reception area cleanliness and professional appearance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained billing insurances, accounts receivables, Insurance eligibilit.
Registered Dental Assistant
Quality Denistery
11.2014 - 06.2022
- Assisted in patient management, ensuring comfort during procedures and promoting a positive experience.
- Prepared examination rooms, maintaining cleanliness and organization for efficient workflow.
- Collaborated with dentists to streamline treatment processes and improve patient care protocols.
- Monitored inventory levels of dental supplies, facilitating timely reordering to prevent shortages.
- Implemented infection control protocols, reducing risks and ensuring compliance with health regulations.
- Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
- Managed front desk duties, including greeting patients, handling phone calls, and maintaining communication between staff members.
- Explained treatment procedures and instructed patients on home care guidelines.
Manager/Registered Dental Assistant
First Step Orthodontics
02.2011 - 11.2014
- Directed operational strategies to enhance team performance and productivity.
- Implemented process improvements, resulting in streamlined workflows and reduced errors.
- Mentored junior staff, fostering professional growth and enhancing team capabilities.
- Chairside Assistant, Sterilization duties, Financial Coordinator, Maintained inventory, Scheduling, Front desk duties.
- Developed training programs to improve staff skills and knowledge retention.
Education
Dental Assistant - Dental Assistant
Galen College
Modesto, CA12-1987
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Appointment scheduling
- Bookkeeping
- Supply management
Certification
- BLS / CPR Certified
Work Preference
Work Type
Part TimeLocation Preference
On-SiteHybridRemoteSalary Range
$45000/yr - $200000/yrTimeline
Receptionist/Scheduling Coordinator
Myron R Strasser Jr. DDS
06.2022 - Current
Registered Dental Assistant
Quality Denistery
11.2014 - 06.2022
Manager/Registered Dental Assistant
First Step Orthodontics
02.2011 - 11.2014
Dental Assistant - Dental Assistant
Galen College
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