Cheryl Brown
11480 Longwoods RD,MD
Summary
Dynamic professional with a proven track record at Benedictine School Ridgely, excelling in team leadership and customer service. Successfully developed strategic initiatives that enhanced student engagement and job placement success. Skilled in complex problem-solving and relationship building, fostering partnerships that expanded resources and improved program effectiveness.
Overview
20
20
years of professional experience
Work History
Carwash Manger
Benedictine School Ridgely
07.2023 - 03.2025
- Developed strategic initiatives to enhance student engagement and academic performance.
- Led cross-functional teams to implement operational improvements and streamline processes.
- Mentored staff in best practices for program delivery and student support services.
- Analyzed program effectiveness, adjusting strategies to meet evolving educational needs.
- Facilitated professional development workshops for faculty, enhancing instructional methods.
- Established partnerships with community organizations to expand service offerings and resources available to students.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Improved safety procedures to create safe working conditions for workers.
Employment Specialist
Benedictine School Ridgely
04.2014 - 03.2023
- Developed individualized employment plans for clients to enhance job placement success.
- Conducted comprehensive assessments to identify skills and training needs of job seekers.
- Collaborated with local employers to create job opportunities and strengthen community partnerships.
- Facilitated workshops on resume writing and interview techniques to prepare clients for employment.
- Monitored client progress post-placement, providing ongoing support and resources as needed.
- Analyzed labor market trends to inform program development and client services strategies.
- Evaluated program effectiveness, implementing improvements based on feedback and outcomes analysis.
- Assisted clients with completing job applications and submitting resumes to improve interview chances.
- Established strong relationships with local employers to match clients with suitable job opportunities.
- Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
- Assisted clients in developing effective job search strategies that leveraged their unique skills, experience, and qualifications for targeted positions.
- Updated client records to reflect personal information, qualifications and career aspirations.
- Tracked client progress through detailed case notes and regular follow-ups, ensuring efficient service delivery.
- Assessed individuals to identify skills, strengths and interests for job placement.
- Matched clients to open positions based on skills and work requirements.
Laundry Assistant
Benedictine School Ridgely
10.2004 - 05.2014
- Operated commercial laundry equipment to ensure efficient processing of linens and garments.
- Sorted, washed, dried, and folded laundry items according to established protocols.
- Maintained cleanliness and organization of laundry area to promote a safe working environment.
- Monitored inventory levels of cleaning supplies and alerted management for replenishment as needed.
- Assisted in training Student
ITC Staff
Benedictine School Ridgely
06.2006 - 09.2008
- Assisted in daily operational tasks, ensuring efficiency and adherence to company standards.
- Collaborated with team members to streamline processes and improve workflow effectiveness.
- Maintained inventory accuracy through regular audits and system updates.
- Supported training initiatives for new staff, enhancing onboarding experience.
Education
High School Diploma -
Queen Anne's County High School
Centreville, MD06-1983
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Goal setting
- Documentation and reporting
- Relationship building
Timeline
Carwash Manger
Benedictine School Ridgely
07.2023 - 03.2025
Employment Specialist
Benedictine School Ridgely
04.2014 - 03.2023
ITC Staff
Benedictine School Ridgely
06.2006 - 09.2008
Laundry Assistant
Benedictine School Ridgely
10.2004 - 05.2014
High School Diploma -
Queen Anne's County High School