Summary
Work History
Education
Skills
Timeline
Generic

Cheryl Buckbee

Warren

Summary

Proven to excel in fast-paced environments, I significantly enhanced department efficiency at General Dynamics Land Systems through meticulous file organization and data entry. My commitment to confidentiality and customer relationship management has fostered trust and loyalty. Achieved a notable increase in record-keeping accuracy, demonstrating both hard (Microsoft Office proficiency) and soft (teamwork) skills.

Skilled Packager with Number years of experience accomplishing production goals in fast-paced environments. Successful at moving small and large merchandise by lifting and using equipment. Dependable, dedicated and focused on constantly improving skills and performance.

Work History

Clerical Assistant

General Dynamics Land Systems
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
  • Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
  • Composed sensitive, confidential reports and documentation.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.

Manicurist and Pedicurist

Nouveau Hair Studio
  • Practiced highest standards of sanitation and sterilization of salon equipment.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Offered personalized services according to needs and preferences.
  • Performed detailed trimming, filing and other nail services.
  • Contributed to a positive workplace culture by demonstrating professionalism, punctuality, and a commitment to teamwork.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Offered exceptional efficiency by completing manicures and pedicures within scheduled time frames without sacrificing quality or personalized attention.

Customer Service Representative

Home Depot
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Delivered prompt service to prioritize customer needs.

Home Health Aide

Art Drake
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.
  • Assisted disabled clients to support independence and well-being.
  • Administered medications in accordance with doctor's instructions.

Home Health Aide

Peace Of Mind Paternity & Dna Testing

Packaging Data Technician

Pharmacann
  • Developed comprehensive documentation for procedures, guidelines, and technical requirements related to data management.
  • Ensured timely completion of projects with strong time management and prioritization skills.
  • Implemented effective backup strategies, safeguarding valuable information from potential loss or corruption.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Troubleshot complex issues within databases, providing prompt resolutions that minimized downtime impacting business operations.
  • Followed data entry protocols, rules and regulations.
  • Conducted audits of existing data entry processes.

Packaging Associate

Pharmacann
  • Managed job performance of warehouse personnel to encourage steady and productive workflow.
  • Inspected products before packaging to prevent shipping defective and damaged goods to customers.
  • Labeled, recorded, and inspected packaging to prepare for shipment or storage.
  • Reduced waste through careful monitoring of materials usage and adjusting practices accordingly.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Prevented product damage during transit by using appropriate packaging materials based on item specifications.
  • Packed, weighed and shipped items per customer specifications.
  • Assembled boxes, cartons and containers to package items.
  • Weighed packaged items to calculate total weight.
  • Counted items to verify accuracy of orders.
  • Placed items into bags, boxes or other containers.
  • Consistently met or exceeded daily production quotas while maintaining focus on accuracy and quality control measures.
  • Ensured compliance with industry regulations regarding proper handling of products requiring special care during the packaging process.
  • Operated tape machines, scales and label printers to package items correctly.
  • Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.

Education

Liberal Arts And Sciences

Oakland University
Rochester, MI

Skills

  • File organization
  • Scheduling and calendar management
  • Data entry
  • Microsoft office
  • Confidentiality handling
  • Mail processing
  • Information protection
  • Customer relationship management (CRM)
  • Inventory management

Timeline

Clerical Assistant

General Dynamics Land Systems

Manicurist and Pedicurist

Nouveau Hair Studio

Customer Service Representative

Home Depot

Home Health Aide

Art Drake

Home Health Aide

Peace Of Mind Paternity & Dna Testing

Packaging Data Technician

Pharmacann

Packaging Associate

Pharmacann

Liberal Arts And Sciences

Oakland University
Cheryl Buckbee