Cheryl Buckvich
Meadow Bridge,WV
Summary
Dynamic and dependable professional with extensive experience at SUBWAY® Restaurants, excelling in customer service and teamwork. Proven ability to enhance order accuracy and speed of service through effective time management and problem-solving skills. Committed to maintaining high food safety standards while fostering positive customer relations and ensuring a welcoming environment.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
01.2012 - 07.2012
- Prepared sandwiches according to customer specifications, ensuring freshness and quality.
- Assisted in maintaining cleanliness and organization of workstations and dining areas.
- Operated point-of-sale system efficiently, processing customer transactions accurately.
- Collaborated with team members to meet peak service demands during busy hours.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Prepared and presented food in compliance with health and safety guidelines.
- Restocked and rotated stock in display case to mitigate stock loss.
- Operated manual and electric appliances to peel, slice, and trim food.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
Secretary
Southern Sanitation
09.2006 - 08.2008
- Managed scheduling and calendar coordination for executive team
- Assisted in preparing meeting agendas and taking minutes
- Maintained organized filing system for documents and correspondence
- Handled incoming calls, emails, and inquiries with professionalism
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Opened all mail daily and input all the payments from customers into the computer for billing. Also kept up with cut off notices.
- Kept drivers up to date with customers whose trash to not pick up.
Sandwich Artist
SUBWAY®Restaurants
03.2005 - 09.2006
- Prepared sandwiches according to customer specifications, ensuring freshness and quality.
- Assisted in maintaining cleanliness and organization of workstations and dining areas.
- Operated point-of-sale system efficiently, processing customer transactions accurately.
- Collaborated with team members to meet peak service demands during busy hours.
- Demonstrated knowledge of menu items, providing recommendations based on customer preferences.
- Monitored inventory levels, notifying management of supply shortages as necessary.
- Implemented efficient sandwich assembly techniques, reducing order wait times for customers.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Prepared and presented food in compliance with health and safety guidelines.
- Restocked and rotated stock in display case to mitigate stock loss.
- Operated manual and electric appliances to peel, slice, and trim food.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
- Executed sandwich artistry duties with very low occurrence of errors.
- Operated cash register and handled transactions accurately, ensuring smooth checkout process.
- Increased repeat customer visits by providing friendly and engaging service.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Prepared salads, soups and sandwiches for customers.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Brewed coffee and tea and changed out drink station syrups.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Education
High School Diploma -
Summers County High School
Hinton, WVSkills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Time management
- Taking and preparing orders
- Guest service
- Dependable and honest
- Attention to detail
- Cash handling proficiency
- Task prioritization
- Phone and online order processing
- Order accuracy
- Professionalism and courtesy
- POS system operation
- Order management
- POS systems
- Food safety
- Interpersonal communication
- Flexible schedule
- Willingness to learn
- Salesmanship
- Hospitality and accommodation
- Customer relations
- Dependable and cooperative
Timeline
Sandwich Artist
SUBWAY®Restaurants
01.2012 - 07.2012
Secretary
Southern Sanitation
09.2006 - 08.2008
Sandwich Artist
SUBWAY®Restaurants
03.2005 - 09.2006
High School Diploma -
Summers County High School