Overview
Work History
Education
Skills
References
Timeline
Generic

Cheryl Butler

Aroda,VA

Overview

40
40
years of professional experience

Work History

Assisted Living Administrator

Countryside Assisted Living
Pratts, VA
02.2009 - Current
  • Maintained records management system to process personnel information and produce reports.
  • Coordinated with outside agencies such as doctors, hospitals, and pharmacies regarding resident care.
  • Developed marketing strategies to increase occupancy at the facility.
  • Established policies and procedures related to the daily operations of the assisted living facility.
  • Developed and implemented policies and procedures to ensure compliance with state regulations.
  • Organized social activities for residents including trips, events, and games within the facility or outside locations.
  • Scheduled staff shifts on a weekly basis to ensure adequate coverage for residents' needs.
  • Participated in quality improvement initiatives designed to enhance customer service standards within the organization.
  • Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
  • Created budgets for staffing, supplies, and other operational costs.
  • Responded promptly to inquiries from potential clients interested in services offered by the facility.
  • Investigated complaints from residents or family members in a timely manner while working towards resolving any issues quickly and efficiently.
  • Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
  • Maintained awareness of government regulations, health insurance changes and financing options.
  • Directed, supervised and evaluated medical, clerical or maintenance personnel.
  • Supervised a team of nurses, CNAs, housekeeping staff, dietary personnel, and administrative personnel, providing guidance when needed while also evaluating their job performance regularly.
  • Maintained records of medical treatment provided to residents in accordance with HIPAA guidelines.

Licensed Practical Nurse

Countryside Assisted Living
Pratts, VA
04.1992 - Current
  • Educated clients, patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
  • Instructed patients on proper use of equipment such as wheelchairs or walkers.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Administered prescribed medications or started intravenous fluids, noting times and amounts on patient charts.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Interviewed patients to obtain medical history.
  • Observed strict confidentiality and safeguarded all patient-related information.
  • Performed triage to maximum team productivity and effectiveness.
  • Evaluated patient care procedural changes for effectiveness and made necessary adjustments.
  • Communicated effectively with patients and loved ones to explain diagnoses, treatment options and procedures.
  • Directed implementation of improved patient care and documentation methods and procedures to achieve quality objectives.
  • Observed changes in patient's condition and reported any significant changes to the registered nurse or physician.
  • Managed emergency situations promptly according to established protocols.
  • Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
  • Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
  • Worked as part of healthcare team to assess patient needs, plan and modify care and implement interventions.
  • Assisted with admissions and discharges of patients from hospital units or long-term care facilities.
  • Provided emotional support to patients and their families during challenging times.

Assistant Living Facility Administrator

Countryside Assisted Living
Pratts, VA
02.1994 - 02.2009
  • Assisted with budgeting activities for the facility, including forecasting expenses, tracking revenue streams and monitoring costs associated with running the facility.
  • Handled general and routine maintenance such as basic plumbing issues and HVAC troubleshooting.
  • Monitored maintenance and repair of machinery, equipment and electrical and mechanical systems.
  • Oversaw vendor-provided building, janitorial, pest control and landscaping services.
  • Monitored employee attendance records in order to determine if there is excessive absenteeism or tardiness that needs addressing.
  • Monitored facility maintenance for cleanliness and recommended improvements to overall aesthetics.
  • Directed maintenance and operations of facility systems to minimize service interruptions.
  • Called in equipment repair services and maintained office supplies by ordering new inventory.
  • Participated in architectural and engineering planning and design.
  • Developed and oversaw budgets for facilities, working within cost restraints.
  • Assisted with onboarding new employees by providing training materials and resources.
  • Tracked inventory of cleaning products and materials to maintain optimum supply levels.
  • Created and implemented policies and procedures for staff members to follow in order to maintain a safe working environment.
  • Managed implementation and operation of building preventive maintenance program.
  • Coordinated and managed facility operations, including maintenance of building systems, equipment and supplies.

Geriatric Nursing Assistant

Countryside Assisted Living
Pratts, VA
05.1985 - 04.1992
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Promptly reported any changes in patient condition or behavior observed during shift hours.
  • Administered medications and educated patients and families on correct at-home administration.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Ensured compliance with all applicable laws, regulations and policies governing elder care services.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Assisted with activities of daily living such as feeding, toileting and ambulation.
  • Managed residents' activities of daily living.
  • Facilitated recreational activities designed specifically for the elderly population such as bingo, arts and crafts and board games.
  • Assisted patients with transportation and mobility needs such as moving between wheelchairs and beds.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Supplied, collected and emptied patient bedpans on frequent basis.

Education

Associate of Science - Nursing

Piedmont Technical College
Culpeper, VA
04-1992

Skills

  • Facility maintenance
  • Ethical leadership
  • Healthcare administration
  • Marketing and promotion
  • Resident assessment
  • Emergency preparedness
  • First aid and CPR
  • End-of-life care

References

References available upon request.

Timeline

Assisted Living Administrator

Countryside Assisted Living
02.2009 - Current

Assistant Living Facility Administrator

Countryside Assisted Living
02.1994 - 02.2009

Licensed Practical Nurse

Countryside Assisted Living
04.1992 - Current

Geriatric Nursing Assistant

Countryside Assisted Living
05.1985 - 04.1992

Associate of Science - Nursing

Piedmont Technical College
Cheryl Butler