Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheryl Canfield

Bristol,CT

Summary

Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.

Versatile team member offering over 21 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers.



Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

21
21
years of professional experience

Work History

Online Grocery Associate

Stop & Shop
West Hartford, CT
10.2022 - Current
  • Place completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Track substitutions and informed customers of changes.
  • Oversee employees and make sure we give the best customer service.
  • Make sure our metrex is within company percentage.

Front End Supervisor

Stop & Shop
West Hartford, CT
10.2002 - Current
  • Monitored cash drawers in 13 checkout stations to verify adequate cash supply.
  • Transformed employee performance by enhancing training and mentoring strategies in operational and customer-facing roles.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.

File Maintenance Clerk

Stop & Shop
West Hartford, CT
04.2021 - 10.2021
  • Examined, categorized and sorted incoming documents.
  • Maintained physical and computer-based filing systems.
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
  • Implemented improvements to file systems and procedures.
  • Each week pulled old sale tags to prepare for new sale week.
  • Performed weekly scans to ensure pricing accuracy.

Cash Office Clerk

Stop & Shop
West Hartford, CT
03.2020 - 08.2020
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Bakery Clerk

Stop & Shop
Bristol, CT
01.2003 - 11.2003
  • Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
  • Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
  • Monitored counter and display inventory by replacing stock and requesting new products for well-stocked for maximum sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

High School Diploma -

Lee High School
New Haven, CT
01.1990

Skills

  • Upbeat and Outgoing Attitude
  • Customer Needs Assessments
  • Attention to Detail
  • Grocery Standards

Timeline

Online Grocery Associate

Stop & Shop
10.2022 - Current

File Maintenance Clerk

Stop & Shop
04.2021 - 10.2021

Cash Office Clerk

Stop & Shop
03.2020 - 08.2020

Bakery Clerk

Stop & Shop
01.2003 - 11.2003

Front End Supervisor

Stop & Shop
10.2002 - Current

High School Diploma -

Lee High School

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Cheryl Canfield