Cheryl Carmichael
ME
Overview
26
26
years of professional experience
1
1
Certification
Work History
Deco/Fulfillment Dept Manager
Service Writer/Advisor
Allegiance Trucks Commercial/Fire
Auburn, ME
07.2021 - 08.2022
- Initiates Commercial Trucks/Fire & Rescue services and repairs by ascertaining performance problems and services requested
- Verifies warranty and service contract coverage, developing estimates, writing repair orders, and maintaining customer rapport and records
- Ascertains automotive problems and services by listening to customer’s description of symptoms, clarifying description of problems, conducting inspections, taking test drives, checking vehicle maintenance records, and examining service schedules
- Develops estimates by costing materials, supplies, and labor
- Calculates customer’s payment, including deductibles
- Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required
- Obtains approval signatures and enters RO into service database system
- Maintains customer rapport by explaining estimates and expected return of vehicle, obtaining customer’s approval of estimates, obtaining and providing contact telephone numbers, answering questions and concerns, and arranging towing and temporary transportation
- Maintains automotive records by recording problems and corrective actions planned
- Updates job knowledge by participating in educational opportunities and reading manufacturers’ publications
- Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Packaging Design and Vendor Specialist/QA
Consulting
Consultant
Tambrands
Auburn, ME
06.2020 - 10.2020
- To Tambrands P&G Tambrands, packaging specs
- In-process QC inspection by evaluates random samples from production lots.
Package & Designer Specialist/Warehouse Management
Tambrands Procter & Gamble, Tambrands Proctor & Gamble
Auburn, ME
02.1997 - 02.2020
- Production
- Managment/Forktruck
Design Specialist /Warehouse Management
Proctor & Gamble
Auburn, ME
02.1997 - 02.2020
- Production
- Managment/Forktruck Qualifer, E2E packaging and design Mon-Fri:
- Manage repetitive manufacturing planning tools and understand operational capacities for planning production throughput and finished goods inventory levels
- Own all production planning activities of new products within PG and liaison with processing and manufacturing to ensure schedule adherence
- Build and maintain strong business relationships with third party vendors
- Negotiate strong and lasting partnerships and contracts
- Procurement management-Created a strategic approach to manage and optimizing organization spending on glue and corrugated from I yet auto al Paper with a cost saving of $1.2 over 2 years befor contract end
- SAP expert and SPOC for planning, summits tickets, troubleshoot issues ,SAP license holder
- Planning, forecasting, and purchasing in order to manage inventory levels and maximize service to the customer while hitting inventory level and working capital projects
- Meets all stretch goals and production timelines
- Strong analytical skill
- Utilizes IWS Principles to drive improvements
- Strong Continuous Improvement Principles
- Material Rejects and QI's: Material disposition, returns and root cause investigation (CAPA), tracking, trending and action planning
- Material quality continuous improvement to reduce rejects and returns
- SPOC (single point of contact) to operating departments
- Daily troubleshooting of material related equipment issues
- Fork truck trainer
- Flow to work
- MECHANICAL Technically (experience in PM and AM systems of IWS/Lean Manufacturing.)
- QUALITY- in-process QC inspection evaluates
- Ownership of Packaging Material Supplier/ lab co-ops iso9000 audits of all vendors
- Manage MMP AS9100 QMS processes, internal audits, and other related certification requirements
- Suppliers IT access/portal/Enovia sponsor
- Re-registration process of all suppliers in accordance with P&G Security Policy for this account to remain active
- Lead and execute EO plans, covering all aspects, from properly receiving test materials into the plant, controlling material status, collecting line and quality data through to completing summary reports
- Develop EO plans, schedule time in MPS, work with operations and process resources to execute EO plans, summarize results
- QMS owner for packaging
- Auditing and corrective actions
- Control plans
- Certification requirements
- Policies and procedures
- Continuous improvement processes
- Process maps
- Work instructions and training records
- Kaizen-Quality inspection tools for product measurement .Calibration SOP
- Cost savings 1.3K
- SAFETY-Environmental safety in compliance with OSHA standards for Lock Out/Tag Out Procedures
- Confined Space entry permits and Hot Environment permits
- Provides and ensures ongoing safety training
Line Business/Manager
- Direct report for 7 production lines >25 technicians
- 4 shifts (24/7 Manufacturing)
- Responsible for daily production counts, quality and 100 % safety compliance
- Responsibility for all packing equipment case production, quality and 100% safety compliance
- Daily Gap Analysis of production outages, quality and safety
- Ability to meet production timelines
- Capacity to effectively and professionally adapt to changing work priorities
- Strong analytical skill
- Utilizes all IWS measurements to drive improvements
- Strong Continuous Improvement Principles
- SAP proficient,RTCIS Proficient ,Pro Story (analytical tool) proficient
- Coaching daily on loss analysis ,lean manufacturing and I WS principles to all employees
- Kaizen-Reclaim of lost materials as cost saving 50k
- Logistic/Warehouse Management/Supervisor
- Materials management
- Material quality continuous improvement
- RTV for plant
- Gap Analysis on production,performance,safety
- SAP /RTCIS
- Fork truck license and coach
- Audit and report inventory
- Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment
- Establish warehouse practices and SOP’s to achieve an efficient warehouse collaboration
- Set warehouse and team expectations on a daily basis
- Monitor workplace performance and lead training initiatives to improve employees
- Keep up-to-date on the latest federal and state safety regulations
- Communicate with other departments to ensure products are shipped in a timely manner
- Kaizen-Moving controls outside wrapping module to avoid safety issues lowered TIR to
- Production Planning and Truck loading to
- RTCIS & SAP
- Supervisor Receiving and Truck loading
- Truck loading schedule verification
- RTCIS and SAP trouble shooting issues and issue corporate ticket
Education
Associate's degree - undefined
Skills
- Profile/ e398f68a43dcd99e300c0be240368b3ceed53dc074545cb7 Indeed Assessments provides
- Skills tests that are not indicative of a license or certification, or continued development in any
- Professional field Groups Pillars (groups) February 1997 to February 2020 PG has pullers which are
- Leading groups Am-autonomous maintenances, PM-Preventive Maintenance, QA-Quality, HSE-Safety
- Supply Chain
- Quality Control
- Quality Inspection
- Quality Management
- Forecasting
- Product Development
- Production Planning
- Driving
- Warehouse experience
- Forklift
- Data collection
- Agile
- Leadership
- Lean manufacturing
- SAP
- Continuous improvement
- Management
- Supervising experience
- Accounting
- Microsoft Excel
- Manufacturing
- Pallet jack
- Warehouse Distribution Experience
- Auditing
- Lean Supervisory Skills: Interpersonal Skills Highly Proficient May 2020 Fostering a
- Collaborative environment and conducting difficult conversations Full results: https://
- Shareindeedassessmentscom/share (10 years)
- Certifications and Licenses
- Forklift Certification
- Additional Information
- RTCIS
- Prostory
- Navastar International
- Exceed
Certification
Microsoft Outlook (10+ years)
Training (10+ years)
Microsoft Office (10+ years)
Typing (10+ years)
Customer Service (10+ years)
Schedule Management (10+ years)
Data Entry (5 years)
Warehouse Management (10+ years)
Quality Audits (8 years)
SAP (15+ years) (10+ years)
Quality Assurance (10+ years)
Lean Manufacturing (5 years)
Conflict Management (10+ years)
ERP Systems
5S (10+ years)
ISO 9001 (3 years)
Root Cause Analysis (10+ years)
Supply Chain (10+ years)
Program Management (3 years)
Manufacturing (10+ years)
Logistics (10+ years)
Process Improvement (10+ years)
Quality Inspection (10+ years)
Production Management (10+ years)
to
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Promote employee motivation and keep department operation aligned with goals by leveraging proactive management style. Encouraging with employees and diplomatic in mediating conflicts to enhance satisfaction and team collaboration. Excellent relationship-builder with good communication, time management and multitasking skills focused on boosting business short- and long-term success. Proactive Department Manager with excellent time management skills to multi-task while working within deadlines and time constraints. Offering [Number] years of hands-on experience in retail operations. Proficient in budgeting, inventory management and merchandising. Disciplined professional committed to driving sales goals and ensuring smooth functioning of [Type] department. Strategic-thinking individual experienced in successfully engaging employees and encouraging each to reach highest potential. Offering pleasant personality with expertise developing employee performance goals.
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCareer advancementCompany CultureHealthcare benefitsPaid time offFlexible work hoursWork from home optionStock Options / Equity / Profit SharingPersonal development programsWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Documented and resolved [Issue] which led to [Results].
- Supervised team of [Number] staff members.
- Collaborated with team of [Number] in the development of [Project name].
Timeline
Service Writer/Advisor
Allegiance Trucks Commercial/Fire
07.2021 - 08.2022
Consultant
Tambrands
06.2020 - 10.2020
Package & Designer Specialist/Warehouse Management
Tambrands Procter & Gamble, Tambrands Proctor & Gamble
02.1997 - 02.2020
Design Specialist /Warehouse Management
Proctor & Gamble
02.1997 - 02.2020
Associate's degree - undefined
Deco/Fulfillment Dept Manager
Packaging Design and Vendor Specialist/QA
Consulting
Line Business/Manager
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