Cheryl Carrington
Hampton,GA
Summary
Dedicated Labor Employee Relations Specialist offering more than 24 years of experience with an advanced understanding of successful Labor Employee Relations strategies. Meticulous dedication to reinforcing the understanding and application of agency regulations and federal labor law for properly handling performance, conduct, and ethical issues.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Regional Labor Employee Relations Specialist
Federal Aviation Administration (FAA)
11.2014 - Current
- Managed complex caseloads servicing thirteen (13) states and the Caribbean with diligence, prioritizing tasks to ensure timely resolution of cases.
- Developed innovative litigation strategies based on extensive research of federal law, FAA policy and legal precedents.
- Implemented proactive measures to address the potential escalation of grievances into larger conflicts or legal disputes.
- Assisted Upper Management with the development of performance improvement plans for underperforming employees, ultimately leading to higher levels of productivity, and improvement workplace culture.
- Provided ongoing coaching to managers regarding best practices in labor employee relations, resulting in stronger leadership skills across the agency.
- Developed and facilitated training sessions on topics such as diversity, harassment prevention, and workplace ethics, promoting a culture of inclusion and respect.
- Devised robust training programs to strengthen investigatory skills, FAA policy and federal statute understanding.
- Served as Subject Matter Expert on FAA and federal labor and employment laws to help Management make more effective decisions.
- Reduced grievances and arbitration cases by educating frontline and executive managers on techniques to resolve labor management conflicts at the lowest possible level of the negotiated grievance process.
HR Generalist & Acting Chief of Employee & Labor Relations
Department of Veterans Affairs
09.2006 - 11.2014
- Pre-screened resumes prior to sending to corporate hiring managers for consideration and maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Increased agency recruitment by completing job postings with proper job descriptions and qualifications for best qualified applicants.
- Facilitated change management initiatives, effectively communicating expectations to subordinates during transitions.
- Optimized workforce planning by analyzing staffing needs and making data-driven recommendations for providing the best care for our nations veterans.
- Planned, monitored and appraised subordinate's work results and developed customized training programs to enhance employee skills and boost productivity levels.
- Enhanced workplace culture by promoting diversity, inclusion, and open communication initiatives.
- Prepared detailed reports on key metrics for senior leadership's review, facilitating informed decision-making related to employee labor relations and the workforce.
- Served as a trusted subject matter expert to management is employees at all levels of the organization regarding career development, workplace policies, and conflict resolution.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
- Developed and coordinated employee training programs to improve productivity and performance.
Labor Relations Advocate & Specialist
United States Postal Service
01.2000 - 09.2006
- Delivered high-quality representation on behalf of the Agency in arbitrations and unemployment court, resulting in favorable judgments and settlements of which I have a 100% win-rate.
- Negotiated favorable arbitration settlements on behalf of the Agency through effective negotiation tactics with the Union.
- Conducted comprehensive pre-arbitration interviews to gather evidence and information to build a strong case foundation for litigation.
- Managed complex federal caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
- Advised clients on various legal matters, ensuring they understood their rights and options, and counseled clients during emotionally challenging situations, offering empathy while maintaining professionalism.
- Mentored and trained junior specialists advocates within the Agency, sharing knowledge and experiences to foster career growth amongst my colleagues.
- Established trusting relationships with clients by maintaining open lines of communication throughout and delivered friendly service and offered expert support in every interaction.
- Enhanced the productivity of the Labor Relations workload efficiency through effective use of technology tools for case management, legal research, and document drafting.
- Drafted clear and concise documents, such as counseling, disciplinary actions, grievances as well as Merit System Protection Bureau (MSPB) briefs, and Arbitrations case files for successful litigation proceedings.
Education
Master's Business Administration (MBA) -
American InterContinental University
Bachelor's Business Administrations/HR -
American InterContinental University
Associate's Business Administration/HR -
American InterContinental University
Skills
- Federal Labor Law Knowledge
- Dispute Resolution
- Recruitment and Selection
- Coaching and Mentoring
- Disciplinary Action Management
- Training and Development
- Conflict Resolution
- Effective Communication
- Attention to Detail
- Performance Management
- Contract Negotiation
- Grievance Management
Certification
- Labor Relations Advocate & Specialist, US Postal Service, Triboro District, 01/2000
- John C. Maxwell Certification, Public Speaking/Coaching & Training, 03/2023
Affiliations
- Labor and Employment Relations Association
- Delta Mu Delta International Honor Society in Business (Mu Epsilon Chapter)
Timeline
Regional Labor Employee Relations Specialist
Federal Aviation Administration (FAA)
11.2014 - Current
HR Generalist & Acting Chief of Employee & Labor Relations
Department of Veterans Affairs
09.2006 - 11.2014
Labor Relations Advocate & Specialist
United States Postal Service
01.2000 - 09.2006
Master's Business Administration (MBA) -
American InterContinental University
Bachelor's Business Administrations/HR -
American InterContinental University
Associate's Business Administration/HR -
American InterContinental University
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