Cheryl Carter
Genoa,WV
Summary
Proven Case Manager with a track record of enhancing client outcomes at The Phoenix Center through expert case management and problem-solving skills. Excelled in maintaining rigorous documentation and confidentiality, significantly improving team productivity by fostering a collaborative environment. Skilled in organization and multitasking, adept at adjusting strategies to meet evolving client needs. I have a NPI billing number for Ohio, I bill as a QMHS +3, and I am currently waiting for my CDCA from the state of Ohio ( All paperwork and fees have been turned in, CDCA is pending)
Overview
8
8
years of professional experience
1
1
Certification
Work History
Case Manager
The Phoenix Center
03.2024 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Case Manager
Necco
05.2023 - 03.2024
Inclusion Coordinator
Easterseals
01.2016 - 03.2023
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
Education
High School Diploma -
Rock Hill Sr High School
Ironton, OH05.1990
Skills
- Problem-Solving
- Case Management
- Case Documentation
- Organization and Multitasking
Certification
CDCA
QMHS+3
Timeline
Case Manager
The Phoenix Center
03.2024 - Current
Case Manager
Necco
05.2023 - 03.2024
Inclusion Coordinator
Easterseals
01.2016 - 03.2023
High School Diploma -
Rock Hill Sr High School
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