Cheryl Chapman
E16 Arcadia Ct, Eastampton, ,NJ
Summary
Results-driven Inventory Control Associate with the Army Airforce Exchange Service, skilled in inventory reconciliation and effective communication. Achieved significant reductions in stock discrepancies through diligent monitoring and root cause analysis. Proven ability to enhance operational efficiency and collaborate across departments to meet supply and demand requirements.
Overview
29
29
years of professional experience
Work History
Inventory Control Associate
Army Airforce Exchange Service
McGuire AFB NJ
06.2006 - 01.2026
- Enhanced cross-functional collaboration by communicating effectively with sales, customer service, production, and shipping teams regarding product availability and lead times.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Monitored inventory levels, ensuring accurate stock counts and timely replenishments.
- Assisted in conducting regular cycle counts, identifying discrepancies, and resolving issues promptly.
- Assisted in annual physical inventory counts, ensuring all items were accurately accounted for in a timely manner.
- Reduced stock discrepancies by diligently monitoring and adjusting inventory records for accuracy.
- Coordinated with other departments to address any discrepancies or issues related to inventory management.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Conducted root cause analysis for stock variances, identifying areas of improvement in operational processes to prevent future discrepancies.
- Increased efficiency in order processing by updating stock information in real-time within the company's database system.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
Sr. Office Associate
Army Airforce Exchange Service
McGuire AFB NJ
01.2001 - 06.2006
- Assisted customers by promptly addressing inquiries and resolving issues.
- Maintained workspace cleanliness and organization while following safety protocols.
- Supported company staff with clerical tasks including copying, faxing, and filing documents.
- Answered calls and provided information to inquiring callers.
- Welcomed visitors and customers with professionalism, offering friendly and knowledgeable assistance.
- Organized filing systems effectively, improving document retrieval times.
- Executed clerical duties such as filing, copying, and distributing mail.
- Collaborated with other departments to streamline workflow and collect reports and data.
- Handled sensitive materials discreetly, preserving confidentiality and trust.
- Managed incoming correspondence efficiently while keeping workspace orderly.
- Prepared and revised documents to ensure precise and professional communication.
- Followed management's directions to complete daily paperwork and data entry tasks.
Sr. Accounting Associate
Army Airforce Exchange Service
McGuire AFB NJ
04.1997 - 01.2001
- Facilitated monthly financial closing procedures, promoting accuracy and adherence to accounting standards.
- Assisted in simplifying reconciliation processes, enhancing efficiency and minimizing discrepancies.
- Detected errors in financial statements through thorough analysis, rectifying issues prior to submission to regulatory bodies.
- Addressed client inquiries regarding financial matters with promptness while maintaining professionalism.
- Managed to resolve complex and unexpected variances effectively.
- Compared account information with bank statements monthly to reconcile figures recorded in the general ledger.
- Supported daily accounting functions to maintain financial accuracy.
- Handled communication and inquiries from customers and vendors efficiently.
- Discussed payment requirements with clients and maintained detailed, precise ledgers.
- Utilized 10-key calculator to swiftly input data.
- Improved financial operations by executing bank reconciliations and preparing financial reports.
Education
High School Diploma -
Princeton High School
Princeton, IL05-1984
Skills
Shipping and receiving
Warehouse operations
Microsoft office
Demand forecasting
Cycle counting
Customer service
Stocking and organization
Verbal and written communication
Material handling
Heavy lifting
Inventory reconciliation
Maintaining stock levels
Inventory counts
Inventory accounts reconciliation
Error adjustments
Purchasing strategies
Digital and physical counts
Stock replenishment
MS office
Supply and demand requirements
Sales planning
Discrepancy investigation
Project management
Inventory control
Teamwork and collaboration
Timeline
Inventory Control Associate
Army Airforce Exchange Service
06.2006 - 01.2026
Sr. Office Associate
Army Airforce Exchange Service
01.2001 - 06.2006
Sr. Accounting Associate
Army Airforce Exchange Service
04.1997 - 01.2001
High School Diploma -
Princeton High School