Cheryl Cofer
Smyrna,SC
Summary
Proven culinary professional with extensive experience at Picadilly Cafeteria and Waffle House, excelling in customer service and kitchen efficiency. Expert in cooking, food preparation, and maintaining high sanitation standards. Demonstrated ability to enhance dining experiences by swiftly managing orders and upholding safety, achieving a significant improvement in service quality.
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
11
11
years of professional experience
Work History
Cook
Picadilly Cafeteria
04.2014 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Server, Cook, Cashier, Busser
Waffle House
01.2014 - 02.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
Education
High School Diploma -
Open Campus West
North Druid Hill Rd., Atlanta, GA Skills
- Customer Service
- Cooking
- Cleaning and organization
- Food handling
- Food Preparation
- Kitchen equipment operation and maintenance
- Sanitation Practices
Timeline
Cook
Picadilly Cafeteria
04.2014 - Current
Server, Cook, Cashier, Busser
Waffle House
01.2014 - 02.2023
High School Diploma -
Open Campus West
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