Cheryl Colbert

Work History

Website Project Manager

Company Owner

08.2018 - Current

Streamlined project management processes for timely completion of web development projects.
Participated in project planning sessions to define requirements, set priorities, and establish timelines for delivery of website features.
Negotiated contracts with vendors and freelancers, securing cost-effective services for projects.
Coordinated with graphic designers, developers, and content creators to ensure cohesive brand representation across all digital platforms.
Collaborated with web designers to create sleek and innovative UI design.
Devised test plans to validate accuracy of data used.

Real Estate Property Manager

Company Owner/Manager

09.2008 - 08.2018

Enhanced tenant satisfaction by promptly addressing concerns and resolving property issues (e.g., water leaks, parking, noise) to maintain high occupancy rates.
Maintain attractive facilities for potential tenants by organizing regular maintenance (e.g., A/Cs, smoke detectors, annual property inspections), major repairs (e.g., appliances, A/Cs), and capital improvement projects (e.g., ramadas, landscaping, lighting).
Implemented preventative maintenance programs (e.g., annual A/C maintenance), reducing overall repair costs and extending lifespan of property assets.
Successfully managed property turnovers, ensuring timely completion of repairs and upgrades.
Coordinated scheduled inspections efficiently, ensuring that each property met both internal standards as well as legal requirements for safety and habitability (e.g., smoke detectors, appliances).
Managed budget planning processes effectively, optimizing expenses (low-flow plumbing fixtures) while maintaining high-quality services for tenants and stakeholders.
Streamlined rent collection procedures for improved efficiency (e.g., drop box, checks, ACH transfer) and reduced delinquencies by implementing and enforcing policies and procedures (e.g., late fees) to maintain properties in compliance with local, state and federal regulations.
Developed annual operating budgets and forecasts, detailed monthly financial reports highlighting income/expenses trends (e.g., projected renewals/vacancies, annual ROI and operating expense projections, replacement reserves) as well as sales, marketing plans (e.g. tracking market conditions) and recommending strategies for improvement.
Coordinated with legal counsel to resolve tenant disputes (e.g., evictions).
Negotiated favorable contract terms with vendors (e.g., preventative maintenance A/C contract, plumbing), leading to cost savings without compromising on service quality.
Oversaw capital improvement projects (e.g., underground utilities, plumbing, electric, roof, windows, tile floors) from inception to completion and monitoring construction and maintenance project updates, delays, and schedule changes adding value to properties while minimizing disruptions for tenants.

Real Estate Specialist

Amerco Real Estate Company

08.2000 - 08.2008

Collaborated with legal counsel, planning and engineering departments as lead company and regulatory agency liaison for condemnation and easement acquisitions while protecting stakeholder interests (e.g., storage facilities, existing buildings to be retrofitted, industrial parks, planned unit developments (PUD) and bare land) at all times.
Streamlined property acquisition process, effectively managing contracts, negotiations, resources and coordinating team efforts to finalize purchases and exceed stakeholder expectations.
Conducted comprehensive property inspections including market analysis, appraisal, Alta survey/title policy, Phase I and/or Phase II site assessment, identifying potential issues and recommending appropriate remedial actions (e.g., title objection letter removing title survey exception).
Expedited closing process with meticulous attention to detail, ensuring all parties met their contractual obligations.
Managed multidisciplinary teams, fostering collaboration and communication between legal counsel, architects, engineers, and construction professionals to resolve complex zoning issues (e.g., creation and abandonment of easements to facilitate construction projects).
Collaborated with multidisciplinary teams to facilitate negotiations with federal and state agencies regarding jurisdictional and environmental issues (e.g., full/partial taking condemnations, and right-of-way that require knowledge of government process that vary from state to state).
Negotiated favorable contract terms for stakeholders (e.g., encroachments, utility easements, cross access easements, ingress/egress and temporary construction easements) by leveraging real estate knowledge and strong communication skills.
Elevated stakeholder satisfaction through regular progress updates and prompt issue resolution.

Summary

Overview

Work History

Website Project Manager

Real Estate Property Manager

Real Estate Specialist

Education

MBA - Business

Bachelor of Science - Business/Finance

Skills

Certification

Timeline

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