Cheryl Criswell

• Administered medications accurately and safely, reducing medication errors and adverse reactions.
• Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
• Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
• Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
• Utilized advanced clinical skills such as wound care management or IV therapy administration, leading to faster recovery times for patients treated under my supervision.
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
• Assisted in the development of policies and procedures, ensuring compliance with state regulations and accreditation standards for utilization management practices.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Scheduled surgeries, managed pre-certifications and verified insurance coverage.

Office Manager, RN, Insurance and DOT Physicals, phlebotomy, drug, alcohol and PFT testing, EKG’s, accounts receivable, training office staff, scheduling and working directly with office physicians. Remote drug/alcohol testing at facilities and accidents when necessary, up to 50 miles.