Designed custom spaces reflecting client preferences in style, function, beauty, and budget constraints.
Formulated comprehensive project plans including timelines, milestones, and budget requirements for optimal results.
Enhanced customer satisfaction by addressing client concerns proactively throughout engagement.
Assessed existing designs to identify enhancement opportunities aligned with client objectives.
Coordinated multiple projects concurrently, delivering design assets within specified deadlines.
Collaborated with contractors and vendors to facilitate smooth project execution from start to finish.
Incorporated industry trends into designs, optimizing functionality and aesthetics for clients.
Design Consultant
Ethan Allen
03.2019 - 07.2020
Established strong client relationships through open communication during design processes.
Developed innovative design concepts tailored to individual client needs and preferences.
Optimized space planning for enhanced functionality in residential and commercial projects.
Conducted site visits to ensure compliance with design specifications and resolved issues promptly.
Presented detailed design proposals using 3D renderings, color boards, and material samples.
Evaluated existing spaces to identify improvement opportunities aligned with client goals.
Delivered impactful presentations showcasing creative concepts and benefits to stakeholders.
Increased referral rates through exceptional service and effective communication.
Interior Design Consultant
Traditions Classic Home Furnishings
08.2018 - 01.2019
Customized design environments in Naples and Minneapolis to match specific client visions.
Prioritized critical design aspects such as function, lifestyle, and aesthetics for exceptional results.
Implemented referral programs as a key approach for business growth and client retention.
Maintained open communication channels with clients throughout the design process to foster trust.
Executed site visits to verify adherence to specifications, resolving any issues immediately.
Showcased design concepts with 3D renderings, color boards, and material samples for feedback.
Analyzed clients' spaces to discover potential enhancements aligned with their objectives.
Design Studio Specialist
Pottery Barn (Williams-Sonoma)
09.2012 - 09.2018
Surpassed $1,000,000 in annual sales volume for Design Services from 2016 to 2018.
Created tailored design solutions for clients, both in-home and within stores.
Optimized space usage through detailed floor plan designs.
Cultivated strong client relationships by delivering outstanding customer service.
Expanded business opportunities via referrals and connections within trade networks.
Identified potential customers through diligent follow-up with existing leads.
Achieved personal sales targets consistently through proactive engagement and effective upselling.
Strengthened loyalty among repeat clients, enhancing overall return rates.
Sales Representative
PROCTER & GAMBLE CO
03.1990 - 10.1993
Achieved top sales representative status in Minneapolis market.
Recognized as Regional Salesperson of the Year for exceptional performance.
Consistently met or surpassed quotas through strategic planning and time management.
Fostered trust with key accounts, leading to increased repeat business.
Engaged in trade shows and conferences to expand professional network.
Demonstrated deep understanding of product features to resolve client objections.
Managed portfolio of high-value accounts, ensuring superior service standards.
Developed lasting relationships with clients, contributing to sustained business growth.
Education
Bachelor's of Science - Herbergers School of Business in Marketing
St Cloud State University
Skills
Sales and customer service
Spatial design expertise
Retail operations management
Staging and installation
Project development
Building relationships
Client engagement strategies
Effective presentations
Awards
Presidents Circle Award Five Years, Bronze Silver Gold Platinum Sales Volume Awards, President club Sold over $1,000,000 retail sales consistently. Top Customer Service Award in Store and Top District Customer Service Award - Regional Sales Award- Top Sales Representative
Timeline
Project Manager
Capital Granite & Marble
03.2020 - 2021
Design Consultant
Ethan Allen
03.2019 - 07.2020
Interior Design Consultant
Traditions Classic Home Furnishings
08.2018 - 01.2019
Design Studio Specialist
Pottery Barn (Williams-Sonoma)
09.2012 - 09.2018
Sales Representative
PROCTER & GAMBLE CO
03.1990 - 10.1993
Bachelor's of Science - Herbergers School of Business in Marketing