Cheryl Dalton
The Bronx,NY
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity.
Overview
14
14
years of professional experience
Work History
Donor Stewardship Manager
ASPCA
01.2016 - 10.2021
- Proactively supported the stewardship activities of the development department
- Established and coordinated individualized plans to donors in their portfolios
- Managed membership rosters, recognition and benefit implementation for leadership giving societies and affinity giving circles
- Coordinated the timely preparation of strategic written and electronic communication in support of donors
- Coordinated donor solicitations, relations and stewardship activities, invitations, and donor acknowledgments
- Created opportunities for donors to observe and learn about ASPCA impact initiatives with the Creative Services and Multimedia Teams
- Managed major corporate matching gift programs, oversaw copy and art approval
- Liaised between offline/online Direct Response teams and vendors managing marketing mailings
- Monitored and analyzed file counts for each campaign across all divisions
- Created, executed, and supported a comprehensive donor acknowledgment and recognition plan to support all donors across all divisions of the campaign
- Managed donor data in PSI and Salesforce
- Maintained data hygiene
- Collaborated with finance department to ensure timely processing of invoices
Coordinator/Assistant
ASPCA
12.2011 - 12.2015
- Reviewed and modified the acknowledgement process to ensure donors are thanked timely and personally
- Coordinated volunteers from various organizations with the needs of specific programs
- Organized bi-annual donor conference calls
- Conducted thank you calls, and hand wrote cards to mid-level donors as well as other stewardship efforts
- Developed creative and personalized stewardship and cultivation plans for mid-level donors
- Worked in partnership with other teams (Medical, Behavior, and across departments) to continually develop knowledge, and support continuity of care for the animals to donors
Assistant
Chabad Early Learning Center
09.2008 - 12.2011
- Scheduled meeting and events for department director, as well as coordinated and supervised daily operations
- Assisted in developing and implementing plans and goals for the department
- Planned and maintained itinerary for extracurricular events, prepared reports, and correspondences
- Assisted in budgeting and monitoring expenses, reconciliation, payroll, and invoices
- Maintained all student and staff files, edited weekly newsletters for all classes, maintained office supply inventory
Corporate Marketing Assistant
Vital Dent
03.2007 - 09.2008
- Provided executive status reports to CEO on overall sales and site visit reports for 13 locations
- Conducted research and project-based work for all presentations and events
- Updated and maintained event calendars, agendas and contact lists for meetings
- Compiled documentation of all mail management for presentations and events for promotional activities
- Administrative tasks as needed i.e: corporate office and call center phones, office supply inventory tracking etc.
Education
SUNY Empire State College
Skills
- SOFTWARE: Microsoft Office Suite, Salesforce, Adobe Photoshop, Windows, Mac, Basecamp, Widen, Arch-E, PIDI
- SKILLS:
- Communication skills
- Time management skills
- Analytical thinking
- Problem solver
- Team player
- Project management
- Strong organizational skills
Timeline
Donor Stewardship Manager
ASPCA
01.2016 - 10.2021
Coordinator/Assistant
ASPCA
12.2011 - 12.2015
Assistant
Chabad Early Learning Center
09.2008 - 12.2011
Corporate Marketing Assistant
Vital Dent
03.2007 - 09.2008
SUNY Empire State College