Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Cheryl De Mello

Hilo,HI

Summary

Dynamic administrative professional with extensive experience at the University of Hawaii at Hilo, adept in data entry and customer service. Excelled in enhancing office efficiency and confidentiality management, significantly improving application processing systems. Skilled in Microsoft Excel and fostering positive team environments, demonstrating a dedicated commitment to organizational success. Experience in processing travel, fiscal, budget, pcard, mileage, payroll, student supervisor, I have been on several search committees, and is currently serving on UH Staff Council. I am a go getter, helpful, I get along well with others, dependable and always willing to learn anything new.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Office Assistant IV

University Of Hawaii At Hilo
12.2006 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, email, phone calls, and visitor inquiries.
  • Expedited application processing for all incoming freshman and transfer students with accurate data entry and timely filing.
  • Processed transfer credit evaluations for all incoming transfer students.
  • Processed payments for all applications and intent to enrolls including returned checks.
  • Student supervisor for student employees which included hiring, timesheets and payroll. Prepared work schedules for students and job performance evaluations and meetings for students.

Secretary III

University Of Hawaii At Hilo-CAFNRM
08.2023 - 01.2025
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files which included student information, affiliate faculty, and permanent faculty.
  • Answered multi-line phone system and enthusiastically greeted callers. Emailing and corresponding with students.
  • Scheduled appointments with students for advising.
  • Worked with UH Banner system and STAR and Academic journey for students. Pulled excel report of graduating students. Also, inputted credit overload for students.
  • Kept tract of inventory of supplies.
  • I was on the committee for the GAMIC Conference which included getting contact information for all colleges that with Agriculture Department in the United States and outside of the United States, prepared letters of invites and acceptances. I also contacted various vendors to participate in the event.
  • I prepared certificates for students for graduation and various events.
  • Prepared the class schedules for the staff for each semester.
  • Maintained electronic filing systems and categorized documents.
  • I assisted with our agriculture sales which included the sales of our plants and vegetables.
  • Submitted key and van requests for our faculty/staff.
  • Prepared student reports for graduation, deans list and invites for graduation.
  • Other programs used were excel, microsoft word,


Office Assistant V

University of Hawaii at Hilo-Admissions Office
07.2015 - 11.2018
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, email phone calls, and visitor inquiries.
  • Facilitated smooth operations by efficiently handling incoming students and staff.
  • Processed travel requests and reimbursements, mileage request and reimbursements for staff.
  • Purchases supplies and in charge of inventory for the office.
  • Maintain accurate Kualii monthly logs for pcard.
  • Pcard holder to purchase supplies and materials for the office.
  • Processed invoices and receipts for all purchases which included Form 136 for justification purchases.
  • Maintained the budget accurately for the office.
  • Supervised students which included posting the positions, contacting students, conducted interviews for hiring purposes.
  • Processed fees for all college and career fairs.
  • Processed timesheets and payroll for student workers.

Office Assistant III

Department of Health-Public Health Nursing
03.1999 - 12.2006
  • Maintained confidentiality in handling sensitive information of patient information while performing administrative tasks.
  • Enhanced office efficiency, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, email, phone calls, and visitor inquiries.
  • Expedited date input for all nursing visits for the entire island, Visits included school visits, home visits for positive TB patients and INH medications for patients.
  • Assisted at TB clinics for tuberculosis tests.
  • Kept data and processed data for all clinics.



Clerk-Typist II

Hilo Hukilike ALC
04.1994 - 03.1999
  • Increased operational efficiency through proficient use of office equipment such as printers, copiers, scanners, and computers.
  • Delivered exceptional customer service when interacting with clients, addressing their needs promptly, and professionally.
  • Assisted in project completion by providing essential clerical support such as copying, scanning, and faxing documents.
  • Processed payroll for staff efficiently.
  • Ordered and picked up supplies and kept tract of inventory,
  • Processed purchase orders manually, processed payments for invoices. Efficiently maintained the programs budget,
  • Processed mileage and invoices for staff.
  • Monitored students during classes and detention.
  • Also assisted at home base school (Hilo Intermediate) with Registration and summer employment when needed.
  • Handled all processes manually for students and staff.


Education

High School Diploma -

Hilo High School
Hilo, HI
06-1987

Liberal Arts

Hawaii Community College
Hilo, HI
01-1987

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry
  • Dedicated Team player
  • UH Banner
  • STAR program
  • Microsoft Word/Excel
  • Administrative Support
  • Student Supervisor
  • Payroll/Budget

Accomplishments

Certified Zumba Fitness Instructor at the YMCA. I also work part time in the Family Visitation Center with crisis families to help with the needs of the children.

I have been working for the State of Hawaii for 30+ years and continue to strive to do my very best.

Certification

  • First Aid Certification
  • Hawaii Driver's License
  • CPR/AED Certification

Timeline

Secretary III

University Of Hawaii At Hilo-CAFNRM
08.2023 - 01.2025

Office Assistant V

University of Hawaii at Hilo-Admissions Office
07.2015 - 11.2018

Office Assistant IV

University Of Hawaii At Hilo
12.2006 - Current

Office Assistant III

Department of Health-Public Health Nursing
03.1999 - 12.2006

Clerk-Typist II

Hilo Hukilike ALC
04.1994 - 03.1999

High School Diploma -

Hilo High School

Liberal Arts

Hawaii Community College

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Cheryl De Mello