CHERYL DIMAIO
Stuart,IA
Summary
Dynamic accounting professional with extensive experience at Warren County Auditors Office, excelling in accounts payable and receivable management. Proven track record in data processing and customer service, ensuring accuracy and compliance. Adept at fostering team collaboration while maintaining organized records, enhancing operational efficiency, and safeguarding sensitive information.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Office Administrator
EFCO
- Answered phones, responded to emails and inquiries, managed correspondence, and distributed the company mail.
- Organized meetings, set appointments, made travel arrangements, as well as handled the scheduling of the conference rooms.
- Ordered and maintained office supplies, oversaw the office equipment, and ensured the office environment was organized and functional.
- Created and maintained an organized and accurate records file both physical and digital.
- Served as the first point of contact for visitors and vendors, and acting as liaison between departments.
- Performed basic bookkeeping, processed invoices, and tracked expenses.
- Assisted with onboarding new employees tasks included creating new employee files, scheduling physicals, and requesting background checks, requesting any needed information to complete these tasks, and giving the start dates and times.
- Proficiency in office software, such as Microsoft office Suite (Word, Excel, Outlook) and other office management software.
- I handled challenges and troubleshooted minor issues with office equipment.
- My priority was to keep my office running smoothly and efficiently.
Accounting Clerk
Warren County Auditors Office
- Managed accounts payable and receivables and payroll.
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
- Input high volume of monthly invoices with consistent accuracy.
- Maintaining the auditor's office website and assisting with information accessibility to the public.
- Taking minutes for board meetings and getting them ready for print in the local newspaper in a timely manner, and other tasks and needed or requested.
Signing Agent
Self-employed
- Demonstrated flexibility by adapting to unexpected changes in scheduling or document requirements on short notice.
- Provided mobile notary services to accommodate a diverse range of client needs and locations.
- Safeguarded sensitive client information by maintaining strict confidentiality protocols at all times.
- Minimized potential legal disputes by verifying the identities of all signing parties involved.
- Ensured compliance with state laws through ongoing education and training in notary procedures.
- Developed expertise in various types of loans, including conventional, FHA, VA, and reverse mortgages.
- Increased client satisfaction by providing accurate and timely notarial services.
- Reduced errors in documentation by meticulously reviewing all paperwork prior to signing appointments.
- Collaborated effectively with escrow officers to resolve issues related to closing documents swiftly and accurately.
- Achieved consistent success in managing multiple signing appointments daily, prioritizing tasks and optimizing time-management strategies.
Customer Service Representative
Von Maur
11.2024 - Current
- Greeted people sincerely, with a friendly attitude and thanked every customer for shopping our store.
- Answered a multi-line telephone – assisting customers or direct them to the appropriate area to address their specific needs.
- Provided customer charge account services, including opening accounts, accepting payments, and answering customer questions about accounts.
- Prepared, boxed, and wrapped customer purchases and online orders for shipment.
- Calculated service desk and store cash work - prepared bank deposits and ordered change from the bank.
- Maintained a clean and organized department.
- Made myself available to work day, evening, and weekend shifts
Education
Associate of Arts - Accounting
Colorado Technical University
Colorado Springs, COSkills
- Records management
- Bank statement reconciliation
- Payment processing
- Payroll processing
- Research and due diligence
- Data processing
- Account reconciliation
- Credit control
- Invoicing and collections
- Accounts payable
- Data entry
- Accounts receivable
- Invoice processing
- Month-end closing
- Month-end reports
- Bank reconciliation
- Accounting software proficiency
- Team collaboration
Certification
- Certified Mediator
- Certified Signing Agent
Timeline
Customer Service Representative
Von Maur
11.2024 - Current
Office Administrator
EFCO
Accounting Clerk
Warren County Auditors Office
Signing Agent
Self-employed
Associate of Arts - Accounting
Colorado Technical University