Summary
Overview
Work History
Education
Skills
Custom
Timeline
Generic

Cheryl Eller

Havelock,NC

Summary

To obtain a position that offers an opportunity for self growth where I can be productive and help an organization grow, utilizing my experience and abilities. I am a highly motivated, experienced, hard working, diligent and dependable person who is currently seeking to combine my skills in Customer Service, Management, and my Computer knowledge into a position that offers a challenging and supportive work environment.

Overview

24
24
years of professional experience

Work History

AP Clerk

Big Rock Sports
Morehead City, North Carolina
08.2024 - 07.2025
  • Processed vendor invoices to ensure timely payments and accurate records.
  • Maintained accounts payable ledger for precise financial tracking.
  • Resolved discrepancies and inquiries by communicating effectively with vendors.
  • Managed electronic filing system for efficient document retrieval and storage.
  • Provided necessary accounts payable documentation to support audits as required.
  • Cultivated relationships with vendors, addressing inquiries promptly.
  • Verified accuracy of invoices and purchase orders.
  • Maintained relationships with vendors, responding to inquiries in a timely manner.

General Manager

Murphy USA
Havelock, NC
09.2015 - 08.2024
  • Drive store sales growth, promotional sales, SMG and OSAT scores, and fuel break even
  • Manage store operating costs to be at or below plan
  • Ensure store is fully staffed with succession plans in place, train store team members to be highly proficient and to follow training guidelines, and are actively demonstrating our principles and core competencies
  • Maintain compliance to fuel and merchandising programs
  • Support company initiatives/roll-outs and maintain changes
  • Report and handle all safety incidents per company guidelines
  • Perform other duties as required or assigned
  • Take care of vendors making sure orders counts are done in a timely manner

Assistant Manager

Wilco / Hess
07.2009 - 01.2015
  • My duties include operating a computer cash register for the store, handling cash, debt and credit card transactions. I also offer helpful advice to Customers through a thorough knowledge of store merchandise and procedures. I provide Customer Service in all areas and facets of the store. I calculate and reconcile total payments received during a given time period, with total sales. I am also responsible for training all employees on company policies and procedures. In the absence of the General Manager, I am responsible for the operation of the entire store. This requires opening and or closing the store, maintaining and ordering merchandise, counting and keeping records for all on hand inventory, loss prevention, staffing and disciplining employees and taking care of Customer requests and complaints. I am also responsible for Food Safety, cleanliness of the store inside and out and any of the daily requirements of running a highly efficient and productive store.

Install Sales Coordinator

Lowes Home Improvement
03.2003 - 04.2009
  • My duties included: Inputting and maintaining customer and material ordering information in the computer database, following up on all ordered material, coordinating the installation, and auditing all job folders for customer satisfaction. I also was required to pull the materials for each install, if they were in stock, and ensuring material arrived in a timely manner. Once the installation was complete, I interviewed the customer about their level of satisfaction, and if they were not 100% satisfied with the install, I initiated a work order, and coordinated with the installer to convey the customer's dissatisfaction. I would monitor the process with the installer and customer until the issue was resolved. I maintained all Material Orders, Job Folders, Work Orders, comments and complaints in the database for review and follow-up as required.

Cashier, Layaway and Customer Service

Wal-Mart
07.2001 - 10.2003
  • My duties included: operating a cash register on a daily basis, handling all cash, debit/credit card and check transactions. I addressed customer inquiries, handled returns, and provided Customer assistance as needed. I logged Customer information, inventoried purchases, as well as stored and retrieved Layaway items via computer databases. My duties also included the initial set-up of the Morehead City store.

Education

Carteret Community College
Morehead City, NC
01.2003

Havelock High School
01.2001

Skills

  • Profit & Loss
  • Inventory Control
  • Store Management Experience
  • Management
  • Retail Management
  • Merchandising
  • Planograms
  • Retail Sales
  • Cash Handling
  • Payroll
  • Labor Cost Analysis
  • Leadership
  • Invoice processing
  • Accounts payable
  • Financial tracking

Custom

Authorized to work in the US for any employer

Timeline

AP Clerk

Big Rock Sports
08.2024 - 07.2025

General Manager

Murphy USA
09.2015 - 08.2024

Assistant Manager

Wilco / Hess
07.2009 - 01.2015

Install Sales Coordinator

Lowes Home Improvement
03.2003 - 04.2009

Cashier, Layaway and Customer Service

Wal-Mart
07.2001 - 10.2003

Carteret Community College

Havelock High School

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Cheryl Eller