Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Cheryl Endres

Sparta,WI

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

6
6
years of professional experience

Work History

Sales Executive

EVANS MEDIA GROUP
12.2024 - Current
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
  • Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
  • Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
  • Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
  • Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
  • Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
  • Reduced operational costs by identifying inefficiencies in sales process and implementing corrective measures.
  • Negotiated favorable terms with suppliers to improve product margins and competitiveness.
  • Optimized sales funnel management, enhancing lead generation and conversion rates.
  • Achieved significant sales targets by motivating team and setting realistic yet challenging goals.

REMOTE RECRUITER

ATRIUM HEALTHCARE
04.2023 - 11.2024
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Coordinated schedules to arrange management interviews with applicants.
  • Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
  • Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
  • Studied job descriptions and qualifications to determine applicant requirements.
  • Created engaging job postings that accurately reflected position requirements while showcasing company culture.
  • Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.
  • Operated and maintained applicant tracking and candidate management systems.
  • Partnered with HR teams to determine workforce planning needs, aligning recruitment efforts with business objectives.
  • Organized job fair events that attracted diverse talent pools, increasing the company''s reach within local communities.
  • Negotiated competitive salary packages with candidates, resulting in successful offers and acceptances.
  • Collaborated with internal teams to address specific recruitment challenges and develop tailored solutions.
  • Maintained compliance with federal and state employment laws during entire recruitment process.

Lead Talent Acquisition Specialist

PACE
05.2023 - 03.2024
  • Developed strong relationships with hiring managers to better understand their staffing needs and provide targeted recruitment support.
  • Implemented an efficient applicant tracking system that improved candidate experience and increased collaboration among team members.
  • Guided hiring managers through structured interview processes while providing valuable feedback on best practices.
  • Collaborated with HR partners to develop comprehensive onboarding programs that facilitated seamless integration of new hires into the organization''s culture.
  • Generated a consistent pipeline of high-quality candidates by leveraging various sourcing channels, including job boards, social media, and networking events.
  • Maintained compliance with federal regulations pertaining to equal employment opportunity requirements throughout all recruitment activities.
  • Actively participated in industry events, further expanding the organization''s reach and visibility within the broader talent market.
  • Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.

Licensed Insurance Agent

Combined Insurance Agency
09.2019 - 04.2021
  • Provided coverage option information to assist clients in protecting assets.
  • Exceeded corporate quotas for monthly policy sales.
  • Upsold additional products and services after identifying customer needs and requirements.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Scheduled fact-finding appointments and consultations to determine client needs and overall financial situations.
  • Obtained underwriting approval by completing application for coverage.
  • Developed sales leads from direct referrals, networking and targeted marketing campaigns.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.

Certified Nursing Assistant

Morrow Memorial Nursing Home
08.2020 - 12.2020
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.

Education

High School Diploma -

Sparta Senior High School
Sparta, WI
05.1989

Skills

  • Documentation and control
  • Policy and Procedure Modification
  • Expense Reporting
  • Team Leadership
  • Training and Development
  • Presentation design
  • Business administration
  • Excellent multi-tasking ability
  • Credit and collections
  • Team Bonding
  • Friendly nature
  • Bookkeeping
  • Office management
  • Scheduling
  • Clerical support
  • Administrative support
  • Payroll and budgeting
  • Account Reconciliation
  • Clear oral/written communication

Accomplishments

I have won a Leadership Award, Circle of Excellence Award, Top Sales Awards

Timeline

Sales Executive

EVANS MEDIA GROUP
12.2024 - Current

Lead Talent Acquisition Specialist

PACE
05.2023 - 03.2024

REMOTE RECRUITER

ATRIUM HEALTHCARE
04.2023 - 11.2024

Certified Nursing Assistant

Morrow Memorial Nursing Home
08.2020 - 12.2020

Licensed Insurance Agent

Combined Insurance Agency
09.2019 - 04.2021

High School Diploma -

Sparta Senior High School

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Cheryl Endres