CHERYL FIGUEROA
Bronx,USA
Summary
Diligent Senior Executive Assistant with proven track record in managing executive schedules and coordinating high-level meetings. Expertise in streamlining office operations and improving efficiency through proactive problem-solving and attention to detail. Demonstrated ability to manage confidential information and foster positive relationships with stakeholders.
Successfully manages high-volume workloads in rapidly changing environments.
Overview
23
23
years of professional experience
Work History
Senior Executive Assistant
Amazon Web Services AWS
02.2021 - Current
- Support the Vice President of Global Initiatives and the Managing Director of Technology and Innovation, ensuring seamless coordination and execution.
- Track key deliverables and follow up on outstanding items, ensuring timely completion.
- Facilitate cross-departmental communication for global projects, ensuring smooth operations.
- Manage and streamline expense reporting, reducing submission time by 20% and improving accuracy.
- Lead cross-functional teams, ensuring seamless coordination for global initiatives, boosting project completion rates by 25%.
- Implement new scheduling system, reducing calendar conflicts by 30%, enhancing overall team productivity.
- Manage complex calendar scheduling with focus on proper allocation of executive. availability.
- Schedule events and travel plans for conferences, meetings and seminars for 22-30 executives.
- Schedule, manage and track QBRs (quarterly business reviews), monthly town halls, and bi-monthly meetings to review KPIs (key performance indicators).
- Manage the quarterly internal promotion process for 10-15 employees within the organization to ensure unbiased performance evaluation.
Executive Assistant, Team Coordinator
Rockefeller Foundation
10.2018 - 01.2021
- Supported the SVP of the Global Food Initiative and the Managing Director of National Programming.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Managed complex schedules, events (on-site support), travel, and expenses, optimizing administrative processes.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Led due diligence and concept notes for grantees and contracts, ensuring thorough evaluation.
- Implemented a scheduling system, reducing administrative workload by 20% for strategic focus.
- Oversaw budget tracking and financial reporting, ensuring compliance and accuracy.
- Successfully advocated for resource allocation that resulted in a 15% increase in project funding, driving key initiatives forward
- Facilitated cross-functional team meetings, driving alignment and accelerating project timelines.
Executive Assistant
Teach for America
03.2008 - 08.2018
- Provided high-level support to the Senior Vice President of Human Resources and the Chief People Officer, enhancing administrative efficiency by 30%.
- Coordinated logistics, drafted agendas, and managed follow-up for meetings and conferences, improving communication.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Led coordination of large-scale events, managing logistics, contracts, and travel for 100 attendees.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Scheduled and organized quarterly QBRs (quarterly business reviews) and tracked action items.
- Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
Board Assistant
Heidrick & Struggles
06.2002 - 02.2008
- Organized and coordinated quarterly board meetings and events, ensuring smooth execution.
- Provided ongoing administrative support to board members, enhancing communication and efficiency.
- Collaborated with Board Chair to prepare detailed board agendas and committee memos. Streamlined processes, reducing preparation time for board meetings by 20%
- Facilitated cross-departmental communication, aligning board operations with organizational goals.
- Assisted in the onboarding process for new directors, providing essential information about their roles and responsibilities.
Education
Master of Science - Mental Health Counseling
Liberty University
Lynchburg, VA05.2015
Skills
- Calendar management proficiency
- Exceptional interpersonal skills & meticulous attention to detail
- Expertise in C-level executive & administrative support
- Microsoft Office (Outlook, Word, Excel, PowerPoint, and Teams)
- Project Planning and Management
- Expertise in complex meeting scheduling, event planning, travel and expense management
- Google Suite & Google Workspace
- Proficiency with Airtable, Concur, Slack, Zoom, Asana
- Process improvement strategies
- Collaborate with administrative and cross-functional teams
- Build and maintain key relationship with internal and external stakeholders
Languages
Spanish
Native or Bilingual
Timeline
Senior Executive Assistant
Amazon Web Services AWS
02.2021 - Current
Executive Assistant, Team Coordinator
Rockefeller Foundation
10.2018 - 01.2021
Executive Assistant
Teach for America
03.2008 - 08.2018
Board Assistant
Heidrick & Struggles
06.2002 - 02.2008
Master of Science - Mental Health Counseling
Liberty University
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