Dynamic and client-focused professional with a proven track record in housekeeping and customer service. At Independent Contractor - Self Employed, I enhanced client satisfaction through meticulous cleaning and personalized service, showcasing my deep cleaning expertise and relationship-building abilities. Skilled in efficient sanitization and customer interactions, I consistently exceed expectations without compromising quality.
Overview
25
25
years of professional experience
Work History
House Cleaner
Independent Contractor - Self Employed
04.2003 - Current
Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Maintained a safe working environment through proper use of cleaning products and equipment.
Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
Developed strong relationships with clients through consistent high-quality service and friendly interactions.
Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Washed and put away kitchen dishes, utensils and glassware.
Dusted picture frames and wall hangings with cloth.
Delivered quality customer service to address urgent needs and cleaning requests.
Welder
Addeco @ Crossman Arms
04.2003 - 09.2003
Ran a welding machine that filled and sealed CO2 tanks. gind dates and fill the tanks for packaging
Cashier
Wilson Farms
02.2000 - 04.2003
Greeted customers entering store and responded promptly to customer needs.
Performed cash, card, and check transactions to complete customer purchases.
Worked flexible schedule and extra shifts to meet business needs.
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Operated cash register to record transactions accurately and efficiently.
Handled cash with high accuracy and took care to check bills for fraud.
Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
John Marshall High
Rochester, NY
06-1990
Skills
Cleaning and sanitization
Customer service
Housekeeping
Bathroom sanitation
Kitchen cleaning
Floor cleaning
Glass cleaning
Deep cleaning expertise
Surface sanitation
Payment collection
Pet mess cleanup
Clutter removal
Wall scrubbing
Waste disposal
Floor sweeping
Dusting techniques
Linen care
Floor waxing
Carpet vacuuming
Laundry cleaning
Interior window washing
Clothes laundering
Teamwork
Polishing surfaces
Vacuuming and sweeping
Residential cleaning
Mopping and sweeping
Customer service-focused
Cleaning bathrooms
Cleaning techniques
Folding clean laundry
Dusting furniture
Cleaning and sanitization
Ceiling fan cleaning
Customer assistance
Work ethic and integrity
Patience and empathy
Cash handling
Customer service excellence
Money handling
Cash register operation
Refunds and exchanges
Merchandise restocking
Cash drawer balancing
ID verification
Loss prevention
Identification checks
Loyalty program promotion
Liquor regulations and compliance
Liquor law compliance
Timeline
House Cleaner
Independent Contractor - Self Employed
04.2003 - Current
Welder
Addeco @ Crossman Arms
04.2003 - 09.2003
Cashier
Wilson Farms
02.2000 - 04.2003
High School Diploma -
John Marshall High
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