Cheryl Fournier
Deputy Finance Clerk
Olympia,WA
Summary
Driven Manager with 4 year track record of successful administrative and operations management. Highly skilled in cultivating and leading high-performance teams focused on exceeding business objectives. Expertise in motivating, encouraging and leading by example. Objective Bank leader with demonstrated success leading financial systems and programs. Knowledgeable about regulatory requirements and successful strategies for maintaining optimal controls. Well-organized, proactive and adaptable to changing markets. Well-qualified financial systems leader offering demonstrated skill and success in managing internal accounting processes, improving controls and strengthening systems for optimal performance. Proficient in all aspects of accounting, including accounts payable and receivable, budget administration and payroll. Gifted in building and leading solid teams to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements. Versatile manager with background in banking and finance. Consistently meet bank and customer service standards. Ready to tackle new challenges in position within city government where my experience will be valuable. Results-driven in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach.
Overview
37
37
years of professional experience
Work History
National Bank Manager
KeyBank National Association
Centralia, WA
10.2018 - Current
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
- Identified partnership opportunities and established favorable business connections.
- Examined customer loan applications for loan approvals and denials.
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
- Compiled database of loan applicants' credit histories, financial statements and other financial information.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Maintained scheduling for main branch to keep shifts appropriately staffed.
- Assessed employee performance and developed improvement plans.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Complied with established internal controls and policies.
- Validated existing accounting management and reporting systems to assess quality and conformance, identify problems and implement corrective actions.
- Recruited, interviewed and hired 5 employees and implemented mentoring program to promote positive feedback and engagement.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Developed strategic plans for day-to-day financial operations.
Lead Teller/Senior Personal Banker
KeyBank National Association
Tumwater, Tenino, Grand Mound, WA
05.2000 - 10.2018
- Processed customer requests for statements, ordering additional checks and updating customer personal information in database.
- Worked with clients to address and respond to client and partnership management issues.
- Developed summaries to assess each client's participation level and determine targets for follow-up plans.
- Continually boosted branch production and revenue by consistently meeting all monthly and quarterly sales goals.
- Executed wire transfers, stop payments and account transfers.
- Calculated fees due, interest and change for customer transactions.
- Handled various accounting transactions.
- Received loan and utility payments, sending funds to correct destinations.
- Established rapport with new clients to increase satisfaction and loyalty.
- Wrote and distributed customer correspondence.
- Counted, verified and handled bank deposits and armored car transactions.
- Maintained friendly and professional customer interactions.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Maintained excellent attendance record, consistently arriving to work on time.
- Prepared variety of different written communications, reports and documents.
- Conducted research, gathered information from multiple sources and presented results.
- Drove operational improvements which resulted in savings and improved profit margins.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Used coordination and planning skills to achieve results according to schedule.
Lead Cook
Tenino School District
Tenino, WA
11.1985 - 05.2000
- Monitored cooks and dishwasher performance and suggested improvements to streamline processes and increase team efficiency.
- Coordinated line cook break schedules to avoid delays during busy periods and maintain adequate coverage.
- Collaborated with servers to collect information about specific customer desires and dietary needs.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Taught kitchen staff safety protocols, took Food Safety and inspector classes.
- Delegated jobs within kitchen depending on traffic and employee skill.
- Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
Skills
Bank security expert
Financial analysis and reporting
Process implementation
Cash handling expertise
Cost control and reduction
Data trending
Staff Management
Relationship building and management
Sales professional
Human resources knowledge
Additional Information
Recently completed training in Open Public Records Act, Open Public Meetings Act and Records Retention/Management Act Training.
In addition I have many years of certifications regarding banking practices, procedures and rules and regulations. I am also trained in fraud awareness.
I have experience in:
- accounting
- financial recordkeeping
- budgeting
- office practices and procedures
- time management
- ability to managing resources and work both independently and in a group
- use resources to enable myself to make informed decisions
- reconciling bank accounts and maintaining records within those accounts
- ability to manage projects financially and keep within budget
- I have a strong knowledge of office practices and procedures.
- I am aware of most city and state laws and have the ability to use resources to find city and state laws
- I am able to operate standard office equipment, ie. computers and software, copy machines, fax etc.
- ability to maintain records, documentation and confidetiality
Timeline
National Bank Manager
KeyBank National Association
10.2018 - Current
Lead Teller/Senior Personal Banker
KeyBank National Association
05.2000 - 10.2018
Lead Cook
Tenino School District
11.1985 - 05.2000