Cheryl Frederick

I did online pick up/retail associate. I worked on all floors.

• Maintained knowledge of current promotions and sales to provide accurate information.
• Handled customer complaints professionally, offering solutions to promote satisfaction.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Manage and restock inventory, tag and ticketing new arrivals, audits of inventory, and manage staff scheduling. Maintain knowledge of sales and promotions, payment and exchanges, and returns.

Oversee employee hours and scheduling and client complaint. In charge of all doctor appointments and scheduling, works as part of the team and collaborates with team members.

Describe merchandise and explain use to consumers. Recommend,select, and help locate or obtain merchandise based on consumer needs or desires. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Exchange merchandise and accept returns.

Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Compute sales prices, total purchases, and receive and process cash or credit payments. Describe and explain use of merchandise. Answer questions regarding store and merchandise to consumers.